O2 Community Forum

Need a CREDIT (not DEBIT) card to disable parent control?

Called 61018 verification service where the automatic voice says a CREDIT card is needed whereas DEBIT cards aren't accepted. Oh great, so how do we do when we have a debit card? What kind of joke is this?

Phone call from O2

I received a call from someone called Elena claiming to be from O2 I established that she was calling from the Philippines She claimed I am eligible for a discount to £7:00 monthly sim only 50 gb unlimited talk and text. She asked me to confirm my na...

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

Why does O2 have a poor payment system on app and website, poor automated phone service and receptn?

Here is my experience with O2. Tried to make payment over the app a few times using pre-stored card details on my Samsung pass, whenever I select the card which I want to make payment with, on other apps and websites, its a seamless process but on O2...

Charges for roaming

Hi, I've been charged roaming charges for receiving calls that I haven't answered. I have 3 charges. 1 is for a call I answered, the other 2 are for calls that I didn't answer. Surely I shouldn't be charged charged for calls I haven't answered. Kind ...

phone not charging

hello, I think my phone is broken as wont charge for a few days Im looking to change to a basic flip phone with whats app

O2 Pay As You Go £15 25GB with EU Roaming April 2024.

Hi i purchased a Pay as you go sim in the Uk with European bundle for calls and text and 25gb Data. I'm not getting any signal, i have tried everything. If i do a manual search for a network i can get on to Odido, which allows me to call and show i h...

SMS - 30 Character Limit

Hi, I'm a little confused with the character limit on SMSs. I'm only able to send SMSs with only 30 characters, anything more and it just won't send, and gives a "Couldn't send message" error.I have tried with different phones and tried changing some...

Resolved! Very poor signal

We live at LE12 5LH and there are 4 households who are all O2 customers in a small group of houses where O2 reception is less than 1bar and often nonef and we loose connections often in the middle of conversations. We are all on Volt packages. I am a...

App not working

Recently updated IOS to 17.4.1. Tried to sign in to my app and get error message saying that the app is not available to me yet and to sign in to my 02 which I have done and that does not show me all my information. I have de and reinstalled the app,...