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The Community is an active and collaborative place to learn more about events and ask questions to fellow fans! Check out our most popular conversations happening right now!
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Legacy System and Older Bills
by jonsie -
HORROR CUSTOMER SERVICES
by CAPTAINNAKA1 -
Disney+ Extra *UPDATE*
by Dave-O2 -
40% discount scam
by Downlands -
Useless customer service,complaints ignored
by Charlieboyoo -
Customer Service - Horrific
by KT8hP -
O2 account reactivated on credit report
by Louise1991 -
do I need a travel bolt on
by al10
Community Activity
Widespread eSim network outage last week - New eSIM - now have NO CALLER ID on ALL incoming calls
After the known eSim issue last week that caused days of outage for a lot of users, I was advised by CS to get my eSim replaced with a new one instore. After doing that, signal came back..Everything seemed fine, or so I thought. Ever since swapping o...
Pay bill
Hello! Just I won't to double check my last bill because I received text message to pay for April...but I payed that bill
Moving number across
Hi, I have recently connected my new sim card, however my old phone number has not been transferred even though the PAC code was given previously. When i go to "keep number" page i select that i have already inserted my sim card but nothing happens. ...
Motorola
My pin is not recognised
Phone number stopped working/Porting problem
My phone number which I have been using for over 20 years has suddenly stopped working on 3rd of April and ever since I called O2 customer services everyday (I have spent a total of 38 hours on the phone to date)Every single customer service represen...
Higher bill
I would just like to know why my bill is higher for this month coming.
White Room Quiz Wed 24 April 2024
Welcome to There are two White Room Quizzes each week - one on Monday and one on Wednesday.Today`s WRQ is 8 questions with two questions on each of these categories HISTORY SCIENCE MOVIES SPORT The White Room Quiz is open to all members.Those wishing...
Wrong phone
Hi I've chosen a wrong mobile, need more data space Can you replace the phone and I will pay more monthly for more GB please?Thank youMagdalena
Struggling paying my bill
I am struggling paying my bill this month i get paid on the 30th and i can pay the full balance then. I have been told my phone will be cut off but i need it for medical and work.
Voicmail
Hi, I keep getting voicemail alerts and there is nothing there. This can happen few times a day, but never any message there. Can anyone help with this issue. Thanks
Latest Guides and Reviews
Apple Watch FAQs & Activation Guide
Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...
Guide - Gift With Purchase
Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...
Guide to O2 BARs
A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...
The Doro 1370 mobile phone
It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...
