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82,635 Members
1066721posts

Community Activity

HAPPY 60th BIRTHDAY RADIO CAROLINE

Radio Caroline, the famous "pirate" radio station, began broadcasting on 28 March 1964 [Easter Sunday] from the radio ship MV Caroline, anchored in International Waters off the coast of Essex. Before Radio Caroline, pop music on the radio was restric...

Mi-Amigo by Level 47: Going Places
  • 135 Views
  • 13 replies
  • 0 kudos

Online help/chat now only available via the My O2 App - why?

I have been trying to get detailed help regarding my O2 bills - both airtime and device plan, and discuss ways of reducing my monthly costs. The information on the website is not clear, to me at least, and so I have tried to find the online chat faci...

block number

Hey team,I need to block 1 number calling out/in and text in/out.Can you do it for me please?

Nata1 by Level 1: Joiner
  • 37 Views
  • 2 replies
  • 0 kudos

Tickets

Ticketmaster has pre-sale for O2 priority for Melanie Martinez - two things really - the Glasgow gig does not show in the priority app and second it says there are no offers so how do you get access to the presale?

PaulFC by Level 1: Joiner
  • 220 Views
  • 5 replies
  • 0 kudos

Top up

Hiseveral attempts of topping up won’t accept it

Sw9654 by Level 1: Joiner
  • 44 Views
  • 3 replies
  • 0 kudos

Make a payment but not shows on

Hellou i just make a paymrnt but its shows on my account i still need to pay it again

Michala1 by Level 1: Joiner
  • 66 Views
  • 3 replies
  • 0 kudos

call rates

Hello, how do i find out if calls to 03 nos. are included in my free calls? As usual i can't find the answer in the amazingly well designed website. My tariff gives unlimited calls and texts and is pay monthly.Thanks very much.Ps. I don't have a smar...

Rowan by Level 1: Joiner
  • 143 Views
  • 6 replies
  • 0 kudos

Account Update Messed Up

My wife and I are furious. O2 have changed their records and badly messed up. My wife had 2 telephones under her O2 account say 1 and 2. She uses 1 and I use 2. We use a common email address and when going into her account you could see 2 phone numbe...

SLC001 by Level 1: Joiner
  • 18 Views
  • 1 replies
  • 0 kudos

Airtime rewards

I have claimed £10 airtime rewards According to them it is sitting on my account but has not been taken off my bill they told me to contact o2 i phoned them to be told I wasn’t through to the right dept She said she couldn’t transfer me, put me on ho...

Liz121 by Level 2: Apprentice
  • 373 Views
  • 18 replies
  • 0 kudos
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Latest Guides and Reviews

Apple Watch FAQs & Activation Guide

Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...

32 Comments

Guide - Gift With Purchase

Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...

76 Comments

Guide to O2 BARs

A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...

16 Comments

The Doro 1370 mobile phone

It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...

9 Comments