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83,513 Members
1071986posts

Community Activity

02 and uswitch

Hi,at the moment i am a pay monthly contract user, in may my contract is up and the phone is mine. I then want to go onto a sim only plan however the deals offered by 02 are not as good as those offered by Uswitch.So i plan to get the deal i want fro...

chili by Level 1: Joiner
  • 21 Views
  • 1 replies
  • 0 kudos

Bereavement Change of Name on Account Process

I contacted O2 this afternoon on behalf of a friend as she has recently lost her husband. Her husband is the name account holder for both his and her mobile phone accounts with O2. I have said that she wishes to keep the account as is i.e keep both h...

cdub74 by Level 1: Joiner
  • 49 Views
  • 3 replies
  • 0 kudos

Why is my O2 Signal so poor nowdays

For the last 9 months plus (which has been reported to O2 many times now) the signal on our O2 phones is terrible. We have 4 phones in total and if we go into Burnley they just keep saying it's a mast issue. Well it can't be because wherever we go th...

FedUp1968 by Level 1: Joiner
  • 5916 Views
  • 18 replies
  • 0 kudos

Bra

O2 review 2024: still the UK's slowest mobile network?

Bra by Level 1: Joiner
  • 20 Views
  • 1 replies
  • 0 kudos

eSIM not working

I have tried to install an eSIM as my physical Sim stopped working for some reason. I had some issues with it so I called customer services and they helped me get it activated properly. I now have realised no one can call me. It just goes straight to...

StephB2 by Level 1: Joiner
  • 21 Views
  • 1 replies
  • 0 kudos

Appalling network coverage and lack of o2 interest

Hi,I am sick and tired of trying to contact o2 about the shocking coverage. poor signal, no signal, phone says 5G, 4g or whatever but the phone doesn’t do anything, calls fail, cannot use internet. I’m missing vital communications for my job and o2 a...

Annoyed10 by Level 1: Joiner
  • 1068 Views
  • 5 replies
  • 0 kudos

White Room Quiz Wed 17 Apr 2024

Welcome to There are two White Room Quizzes each week - one on Monday and one on Wednesday.Today`s WRQ is 8 questions with two questions on each of these categories PEOPLE GEOGRAPHY NATURE TV The White Room Quiz is open to all members.Those wishing t...

MiAmigo_0-1713330962392.png MiAmigo_2-1713330962699.png
Mi-Amigo by Level 47: Going Places
  • 92 Views
  • 7 replies
  • 0 kudos

Appalling Coverage

I'm probably wasting my time but since it's impossible to speak with or message anybody at O2 these days, this seems like the only place to vent my frustration. I've been with O2 since about 2001 and the coverage has, until now, been very good at my ...

Resolved! About bill

Hiya I have been trying to talk to someone for over 3 weeks now just been keep being on hold for like a hour and more I need to talk to someone

Vicki15 by Level 1: Joiner
  • 81 Views
  • 3 replies
  • 0 kudos
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Latest Guides and Reviews

Apple Watch FAQs & Activation Guide

Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...

34 Comments

Guide - Gift With Purchase

Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...

76 Comments

Guide to O2 BARs

A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...

16 Comments

The Doro 1370 mobile phone

It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...

9 Comments