O2 Community Forum

O2 open

How does the text code work? I have sent the text a few times, OPEN followed by my employer name to 61202 but I have not received any information back. Does it take a while for it to come through?

Issue sending international SMS to the Irish EIR network

Hi I would like to report an issue with sending international SMS to the Irish network EIR. My dad lives in Ireland and does not use WhatsApp, and he sends me SMS text messages which i can receive fine. However when i send him a SMS back he doesn’t r...

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

phone number

the number connected to my 02 sign in is incorrect the actual number is (REMOVED)

Top up

I’m on a rolling plan and I got a voucher to top up my phone, it said it was successful but I’ve not got my internet texts or calls back

Phone says "incoming call" when I make an outgoing call

Switched over to O2 a few months ago, to a rolling plan. Number ported from Three.When I make a call, it now starts with an automated voice that says "incoming call", which makes no sense.What's going on with this? Can I make it stop?Thanks!

Friday's Funny Finding

If Technology teaches us anything... Sometimes, the tried and tested ways are best.

Being charged for a phone call to Tunisia that I never made

I just received my bill from o2. My bill was £71.00 (it’s usually around £8) Apparently I made a phone call to Tunisia on 31st March for 20 minutes. I did not make this call….. I was on to a o2 rep last night for ages trying to convince them I made n...

No data on mobile for phone and no help from 121......

Reported no data 2 weeks ago, been sent new sim, didn't work called 5 times issue has apparently been escalated keep getting promised a call back every time and no calls! initially told have 5 days to fix and given ticket reference, nothing. Told esc...

How to cancel contract if never activated sim?

I was required to take out a £6 monthly SIM only contract with O2 when I renewed my Virgin home broadband package last year. The SIM has never been activated. The 12 month contract has ended and I’d like to end it - but so far as I can see the proces...