O2 Community Forum

Potential Scam

I received a call from 01461-280058 saying that I'm eligible for 30% discount, and after saying no to the offer, I called 4445 to see if it is a legitimate call or not. In the call that I had with 4445, they told me that the call is legitimate, and I...

Changing Payment Date

Wanted to change payment date from the 1st to 10th

fraudulent activities

I have been a victim of fraudulent activities on my O2 account. My name is E@@d Ba@@@t and my contact numbers are 07******474 and 07*****944. You can reach me via email at e……………. ot**Personal info**.In October 2023, I received a call from the phone ...

Change payment date

Payment system down

Has anyone else recently made a manual payment such as on the website or app (not by direct debit), and it’s been duplicated AND O2 are not receiving it? My payment was made yesterday for the amount due, which is normally instantly on my account summ...

My latest bill

Why is bill just under 50 quid why has it gone up it's stupid this is the worst phone ever and your charging me way to much! It's awful this company

Quiers and bill payments

Bill payment and quiers

Phone number stopped working/Porting problem

My phone number which I have been using for over 20 years has suddenly stopped working on 3rd of April and ever since I called O2 customer services everyday (I have spent a total of 38 hours on the phone to date)Every single customer service represen...

Widespread eSim network outage last week - New eSIM - now have NO CALLER ID on ALL incoming calls

After the known eSim issue last week that caused days of outage for a lot of users, I was advised by CS to get my eSim replaced with a new one instore. After doing that, signal came back..Everything seemed fine, or so I thought. Ever since swapping o...