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83,562 Members
1072257posts

Community Activity

Tariff charge

It says I have airtime tariff charge. However I pay for unlimited data and messages. What are the extra charges I am paying for?

Chloe2201 by Level 1: Joiner
  • 19 Views
  • 3 replies
  • 0 kudos

Word Association.....

Word Association: Read the previous posters word and then write the first thing that comes to mind. Keep it clean.....!! We'll start with..... Elephant

MI5 by Level 94: Supreme
  • 1069134 Views
  • 46647 replies
  • 0 kudos

Cellular Apple Watch - ‘No Connection’

I am completely at my wits end with the conflicting information provided by O2 staff and the way in which escalations have been completely ignored for almost 3 weeks. Looking through previous posts, my problem is not unique but I have no idea how to ...

NigelRob by Level 1: Joiner
  • 30 Views
  • 2 replies
  • 0 kudos

Issue sending international SMS to the Irish EIR network

Hi I would like to report an issue with sending international SMS to the Irish network EIR. My dad lives in Ireland and does not use WhatsApp, and he sends me SMS text messages which i can receive fine. However when i send him a SMS back he doesn’t r...

Jimjims89 by Level 1: Joiner
  • 838 Views
  • 22 replies
  • 0 kudos

**URGENT MATTER**UNFAIR DEFAULT**EFFECTING MORTGAGE OFFER

Hello, I trust this message finds you well. Yesterday, I had a conversation with a member of the payment management team regarding an issue of which I was previously unaware. In 2020, I entered into a contract which I duly fulfilled and terminated (a...

PV92 by Level 1: Joiner
  • 29 Views
  • 1 replies
  • 0 kudos

How do I cancel my sim contract

Can someone help me to cancel my sim contract, had it with virgin media and have never used the sim as was on another phone contract

Cookie3 by Level 1: Joiner
  • 20 Views
  • 1 replies
  • 0 kudos

FORMULA 1 2024

So breaking news before the start of the 2024 season:Lewis Hamilton appears to be making a move to Ferrari for the 2025 seasonA major shock as he signed a two year contract with Mercedes last season. So whether it was one year with an opt out clause ...

Cleoriff by Level 94: Supreme
  • 5049 Views
  • 92 replies
  • 0 kudos

Disney+ Extra *UPDATE*

Good morning folks Following on from the announcement shared in November, that Disney had launched a new Disney+ pricing structure with three separate plans: Standard With Ads, Standard, and Premium. We now also have some exciting news to share From ...

thumbnail.png DaveO2_0-1712162584520.png DaveO2_0-1712219877700.png
Dave-O2 by Community Manager
  • 766 Views
  • 5 replies
  • 1 kudos

Resolved! So then, this courier arrived

So, about 9 this morning a courier arrived, asking about a parcel to goto Liverpool. Que?About 12 o'clock we had a call to say our parcel had been delivered next door.! An O2 Parcel!!? A phone... and during that conversation we arranged to get it pic...

Latest Guides and Reviews

Apple Watch FAQs & Activation Guide

Hello, everybody Another hot topic I've spotted on the Community is members questioning error codes being received when trying to set up their new Apple Watch In response to this, I've created a guide...

34 Comments

Guide - Gift With Purchase

Hey, everybody After a couple of months as Community Manager, I've noticed one of the biggest trends we see from members, are questions on how to redeem their Gift With Purchase after a recent order. ...

76 Comments

Guide to O2 BARs

A glance at the spread and types of questions coming into the Community Forum shows there is a fairly large number of restrictions that can be, or are, applied to a phone, tablet, watch or to an O2 ac...

16 Comments

The Doro 1370 mobile phone

It's all smartphones nowadays, so if you are looking for an 'ordinary' mobile phone with buttons just like the 'old days', and a large clear display or just fancy a change from Nokia then the Doro 137...

9 Comments