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iPhone XS, iPhone XS Max & iPhone XR Megathread

Chris_K
O2 Social Media Team
O2 Social Media Team
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We're pleased to confirm Apple’s latest products, the iPhone Xs and iPhone Xs Max have now launched and are available to purchase from today, Friday 21 September. Customers will be able to pre-order the iPhone XR beginning Friday 19 October, and launching on Friday 26 October.

If you'd like to get your hands on one of these beauties, click the appropriate link below to order online, or alternatively you can call our customer services, or visiting us in-store.

Links for Pay Monthly customers
iPhone Xs
iPhone Xs Max
iPhone XR
iphone_Xs_64gb_gold_sku_header.png
iphone_xs_max_gold_sku_header.png
iphone-xr-64gb-black-sku-header.png
Links for Business customers
iPhone Xs
iPhone Xs Max
iPhone XR

 


Watch the new iPhone in action, with some highlight features above



Questions?

With what is undoubtedly one of the most anticipated device launches of the year, we suspect many of you will have questions. Check out our extensive Q&A section immediately under this post which we hope will answer any questions you have. We will add more Q&A's over time but if you've got a question not listed, please feel free to reply to this thread and let us know.

Related community discussions


Hi. I'm from the Social Media Team.

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Anonymous
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@THX91 I wouldn’t really believe anything that live chat would say, take that with a pinch of salt. Nobody here knows how O2 work out their delivery systems for the launch 

Message 201 of 461
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Anonymous
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@Ilovethiscity O2 don’t have a live stock system so if the website says it’s in stock, there is every likely possibility that the phone you ordered could be out of stock

Message 202 of 461
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Sprozzy
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Ilovethiscity   Its the magic word though 'from'

Message 203 of 461
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BlueDawnXS
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Completed my refresh upgrade (paying off old device plan) ordering new completed by 07.46am for the IPhone XS 256gb in gold, still heard nothing for tomorrow online still stating in progress 😞 kinda pinned my hope on it arriving tomorrow but no such luck I don’t think also I’m not certain by any means but has anyone else ordered a xs 256gb in gold and got a delivery confirmation? or is Apple going to be doing the typical that model is delayed routine... 🤔

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MeHere
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In the last hour or so the 512GB silver XS Max has gone from "Delivery from 21st" to "Delivery up to 2 weeks".

Message 205 of 461
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Ilovethiscity
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@Anonymous got you thanks! Starting to wish i’d done this through Carphone Warehouse 4 in our office have and they all have confirmation for tomorrow from first thing this morning.
Message 206 of 461
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Anonymous
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@BlueDawnXS It won’t change until you receive a dispatch email 

Message 207 of 461
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Sprozzy
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Hot off the O2 website about Gold 512gb:

 

"Home delivery in More than 6 weeks"

 

And Silver MAX 512gb:

 

"Home delivery in Up To 2 weeks"

 
Message 208 of 461
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SouthRapid
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Did you order today? Or on pre order day?
Message 209 of 461
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SouthRapid
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Where are you getting this info? Just checked myself and they all say (apart from XS Max 512Gb) Delivery from 21st lol I know it’s no help is it
Message 210 of 461
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