12-09-2018 16:03 - edited 19-10-2018 09:18
12-09-2018 16:03 - edited 19-10-2018 09:18
We're pleased to confirm Apple’s latest products, the iPhone Xs and iPhone Xs Max have now launched and are available to purchase from today, Friday 21 September. Customers will be able to pre-order the iPhone XR beginning Friday 19 October, and launching on Friday 26 October.
If you'd like to get your hands on one of these beauties, click the appropriate link below to order online, or alternatively you can call our customer services, or visiting us in-store.
Questions?
With what is undoubtedly one of the most anticipated device launches of the year, we suspect many of you will have questions. Check out our extensive Q&A section immediately under this post which we hope will answer any questions you have. We will add more Q&A's over time but if you've got a question not listed, please feel free to reply to this thread and let us know.
Related community discussions
on 24-09-2018 23:03
on 24-09-2018 23:03
@jonsie wrote:My God, it could be anywhere now. You need to chase O2, it's their responsibility to supply you with the phone you purchased from them. It's not up to you to chase DPD, O2 need to do this.
Yes most suspicious. I had two parcels delivered from DPD today. Birmingham depot. Neither of them were phone sized though...
Veritas Numquam Perit
on 25-09-2018 08:34
on 25-09-2018 08:34
on 25-09-2018 11:31
on 25-09-2018 13:09
25-09-2018 15:30 - edited 25-09-2018 15:31
25-09-2018 15:30 - edited 25-09-2018 15:31
@kilbysan wrote:Hi all,
<snip>
So how do you add a carrier to the esim.?
The eSIM functionality is not yet enabled in iOS, it will be available in a future release of iOS later this year. So, even if EE and O2 supported eSIM today, you still couldn't use it in your iPhone XS.
Check this - https://support.apple.com/en-us/HT209044 specifically under "What you'll need:
on 26-09-2018 11:06
on 26-09-2018 11:06
Like others on here, voting with my feet and after 25+ years with o2 (since the Cellnet days) I'm off to EE
All I want os for o2 to catch up.
They wew once first or fast to market. EE have had the Apple Watch support for a year now and I've always wanted dual sim.
02 say they are working hard to enable in the first half of 2019. Not prepared to wait or rosk that they actually deliver on time.
Get with the times o2
on 26-09-2018 15:11
on 26-09-2018 15:11
26-09-2018 15:32 - edited 26-09-2018 15:33
26-09-2018 15:32 - edited 26-09-2018 15:33
I don't believe o2 will delivering the first half of 2019, and also because I want my Apple Watch on cellular.
I purchased a series 3 watch a year ago and o2 said they were looking into supporting new products all the time but still dont support it. They are now saying the same thing with the Series 4.
At least by going to EE I can have my watch working NOW and when apple launch esim capablity EE (and Voda for that matter) are already compatible and have the tech, whereas o2 are likely to be saying not yet.
Was a big fan of o2 and I do like them, they were the only ones that had visual voicemail when the original iphone was launched and always seemed ahead of the others. Now they are constantly playing catch up.
We were forced to use the terrible TuGO app for years whilst others had proper Wifi calling. 2 years later and o2 caught up. Not taking that risk any more.
on 26-09-2018 22:13
on 26-09-2018 22:13
on 29-09-2018 21:09
Customer for 17 years and I am actually going to leave the network now.
Sad time but I can't wait for the apple watch anymore!!
You have had a year 02- very dissappointing