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iPhone XS, iPhone XS Max & iPhone XR Megathread

Chris_K
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We're pleased to confirm Apple’s latest products, the iPhone Xs and iPhone Xs Max have now launched and are available to purchase from today, Friday 21 September. Customers will be able to pre-order the iPhone XR beginning Friday 19 October, and launching on Friday 26 October.

If you'd like to get your hands on one of these beauties, click the appropriate link below to order online, or alternatively you can call our customer services, or visiting us in-store.

Links for Pay Monthly customers
iPhone Xs
iPhone Xs Max
iPhone XR
iphone_Xs_64gb_gold_sku_header.png
iphone_xs_max_gold_sku_header.png
iphone-xr-64gb-black-sku-header.png
Links for Business customers
iPhone Xs
iPhone Xs Max
iPhone XR

 


Watch the new iPhone in action, with some highlight features above



Questions?

With what is undoubtedly one of the most anticipated device launches of the year, we suspect many of you will have questions. Check out our extensive Q&A section immediately under this post which we hope will answer any questions you have. We will add more Q&A's over time but if you've got a question not listed, please feel free to reply to this thread and let us know.

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BlueDawnXS
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Ok so a little bit of a update There is no info on dpd or ukmail and no texts or emails from o2 however I have noticed within the last 15 minutes on my o2 although my tariff is still the same no changes made when I go into my order it still says ‘in progress’ it previously said in the notes just

“Delivery option: Not Applicable”

However it now states that just the same but also says underneath

Parcel number: Not Applicable
Courier name: not Applicable
Dispatch date: 18 September 2018

..... so now I’m officially confused.com :S I sense ukmail all over this one, still nether the less I’m hoping for a delivery tomorrow *fingers tightly crossed*

iPhone XS Max Gold 256Gb ordered Friday 14th 07.46am
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WeeGee
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No text or email, but i check my O2 and have a tracking number with ukmail (which doesnt work on the site but someone said the app works).

Max 256gb space grey
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Sprozzy
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@WeeGee. What time did you order the phone on Friday.  I ordered exactly the same one as you and ordered it at 8.06

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WeeGee
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@Sprozzy
I have a confirmation email from 15:55
Ordered on friday aswell
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Brighteyes74
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Says exactly the same as mine but I just spoke to live chat and they don’t know when I’ll get it as I haven’t received a confirmation email
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Sprozzy
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OMG I’ve just checked and got the courier details on the order.  But they are blank and it says dispatched on the 18th.

 

Giddy giddy child, I’m waiting up all night now...

 

better not not be a joke, call into work tomorrow will be fun.

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WeeGee
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Says dispatch date is today for mine, yikes.
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pthm
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Ordered on the 19th

 

XS 256GB Black

 

Dispatch date 19th September

Says In Progress and says UKMAIL is courier but have a DPD tracking number

 

Order is visible in my DPD app.

 

Seems their system doesn’t really know what’s going on but phones are with couriers and being shipped for tomorrow

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BlueDawnXS
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@Brighteyes74 yeah mine didnt have a confirmation email either when I posted but within the last 5 minutes i have received a very short email stating that it is a order confirmation email but all it basically says is 

 

"Good news ? Your order is on it's way." 

 

And below it just mentions about o2 insurance 

 

Again no tracking info so I wouldn't worry about having not received one especially if your my o2 says it was dispatched on the 18th for example as the email really contains not alot of anything different than what you can already view online I have a feeling it'll be uk mail and on your my o2 it'll probably update with tracking info in the early hours of the morning or perhaps we'll just receive a text from the courier tomorrow morning slight_smile 

 

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Brighteyes74
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At least u got an email.
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