cancel
Showing results for 
Search instead for 
Did you mean: 

iPhone 16 & Watch Series 10 Megathread + FAQ's

Kei-M_O2
Community Manager
Community Manager
  • 93 Posts
  • 5 Topics
  • 0 Solutions
Registered:

Following on from the recent Apple event we're pleased to announce that the iPhone 16 range is available to buy on O2. See more 👇 for details and shop links.

 

iPhone 16

 

iPhone 16
iPhone 16 Plus
iPhone 16 Pro
iPhone 16 Pro Max
cf9e7100-0797-463c-91a2-e17eefd3aed2.png iPhone 16 Plus.png iPhone 16 Pro.png iPhone 16 Pro Max.png

 

Apple Watch Series 10 & Watch Ultra 2

 

Apple Watch Series 10
Apple Watch Ultra 2
Watch Series 10 Titanium.png Apple Watch Ultra 2 - Black Titanium.png

 

Message 1 of 601
45,769 Views
600 REPLIES 600

Roblfc
Level 4: Observant
  • 60 Posts
  • 5 Topics
  • 3 Solutions
Registered:

I'm cancelling mine. Get it on release day for it to be faulty. Handed it back on Monday to get a replacement...Gona be November. O2 are useless ******

Message 581 of 601
339 Views

Rog22
Level 3: Thinker
  • 49 Posts
  • 9 Topics
  • 1 Solutions
Registered:

It’s a total nightmare. Mines on its way back to o2 now according to tracking and I received an email from switch up last night saying they still haven’t received my old device back! Well what a laugh I had replying back to them. It’s taken the excitement out of it all now I just cba with it now tbh. 

Message 582 of 601
331 Views

TekW2020
Level 1: Joiner
  • 20 Posts
  • 2 Topics
  • 0 Solutions
Registered:

just had a text; tomorrow.

Message 583 of 601
261 Views

ITFCJosh
Level 3: Thinker
  • 47 Posts
  • 3 Topics
  • 1 Solutions
Registered:

Mine 16pm 256GB silver was collected from warehouse yesterday! So my order in transit according to o2 app!

 

got no more info! So looking likely will arrive at my local store later today! Or maybe Tomz or Monday!

hopefully can collect it Tomz! If not Sunday before we smash Aston Villa 😉😉

 

worst case it will be next week! once it in transit how long dose it normally take to get to o2 store?

Message 584 of 601
232 Views

Adamj96
Level 2: Apprentice
  • 24 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Rang again. Got told the 9th and then got sent the text below:

 

 

Thank you for reaching out to us today. As we discussed, your order is estimated to be delivered on or before October 9, 2024.To track your order visit https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

 

 

Message 585 of 601
161 Views

Denis5
Level 1: Joiner
  • 5 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Same here, ordered 13 Sept around 2:30pm. Still on processing with cancel option. Thinking about cancel it but i’m afraid that the new order may be even longer. At this stage i’m just waiting that hopefully i’ll see some change on my order soon.

Message 586 of 601
122 Views

Harry213
Level 3: Thinker
  • 48 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Same situation - plan is to hold off cancelling for another week or two - guessing they are awaiting stock 

I ordered a PM 512GB Black so hoping some movement next week 

Message 587 of 601
108 Views

Adamj96
Level 2: Apprentice
  • 24 Posts
  • 0 Topics
  • 0 Solutions
Registered:

I think there will be stock at some point. At least you are in a queue

Message 588 of 601
104 Views

chelsdunc
Level 1: Joiner
  • 8 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Meant to be getting delivered today but there’s been no movement on the tracking since it was collected last night.. tracking number doesn’t work when entered into DHL so I don’t even think it’s been scanned into their system yet 😫

IMG_7531.png

Message 589 of 601
93 Views

garetc
Level 7: Part Timer
  • 155 Posts
  • 8 Topics
  • 2 Solutions
Registered:

Tracks fine here.. are you using this tracker? https://track.dhlparcel.co.uk/

We're sorry but the delivery of your shipment has been delayed. We expect to deliver on the next working day

Booking information

Your parcel 60120181689950 has been collected: 26/09/2024

iPhone 16 Pro Max (EE/Vodafone)
Samsung S24 Ultra (O2/Three)
Message 590 of 601
83 Views