on 12-09-2023 20:06 - last edited on 05-09-2024 11:23 by Kei-M_O2
We're pleased to announce that the iPhone 15 range is now available to order on O2, along with the Apple Watch Series 9 range, including Watch Ultra 2! See more details and shop links below ➡️
Questions?
We're in the process of updating our website and we'll include links to all relevant shop pages as they come online in the coming days. We'll also build upon our extensive FAQ's below as/when any new questions crop up that haven't already been answered.
on 13-10-2023 20:07
on 13-10-2023 20:07
The is also a big element of luck in how quickly you get your handset. If you take the four iterations of iPhone, the various storage options and the various colour options, there must be maybe thirty-odd different stock units. If you happen to order one that your chosen store has in stock - bingo ! But if your chosen version is out of stock, you are then playing a waiting game.
on 13-10-2023 21:24
If your phone hasn't arrived if you ordered between 15-20 September, contact Customer Service. I spoke with them today and they got it sent out, I suppose it depends on the agent you have. But I say keep trying until you hit the jackpot with the agent.
on 13-10-2023 22:21
Funnily enough I got my ready to collect text yesterday and am typing this on my new pro max! This variant is showing as in stock for next day delivery for anyone after similar or the same!
thanks to all that replied it’s duly appreciated
on 14-10-2023 10:44
Ordered on 16th after trying all day on the 15th. 15 Pro Max NT 256gb. Estimated collection date of today. Low and behold I receive an email this morning “your order is out of stock!” How long after receiving this have people been receiving their orders?
on 14-10-2023 15:59
on 14-10-2023 15:59
on 17-10-2023 17:15
Finally have a despatch notice received for my pro max white titanium 1TB ordered on 16th after issues with the o2 site on the 15th.
Hope that info helps
on 20-10-2023 10:33
Placed an upgrade order for another 512GB in Blue... Upto 1 week for delivery... My O2 is saying we are sorting out your upgrade order, but I cant see the order in 'My Orders' - anyone came across that before? Email all confirmed with order number etc.
on 20-10-2023 18:25
on 20-10-2023 18:25
on 20-10-2023 18:30
on 20-10-2023 18:30
@Rbarkley82 wrote:Placed an upgrade order for another 512GB in Blue... Upto 1 week for delivery... My O2 is saying we are sorting out your upgrade order, but I cant see the order in 'My Orders' - anyone came across that before? Email all confirmed with order number etc.
You wont see it in My O2 until you get the dispatch email. Hope that happens soon.
Veritas Numquam Perit
on 20-10-2023 19:48
on 20-10-2023 19:48
It actually appeared on my o2 about 30 mins after posting this