iPhone 14 & Apple Watch - Megathread

[Chris_K]

If your iPhone order is taking longer to arrive than expected, please see our update here regarding the ongoing global supply chain issues currently being experienced by Apple.

iPhone 14

We're pleased to confirm Apple’s latest iPhone family - iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max - are all available to order on O2. See more details and shop links below.

Links for Pay Monthly customers
iPhone 14	iPhone 14 Plus	iPhone 14 Pro	iPhone 14 Pro Max
Links for Business customers
iPhone 14	iPhone 14 Plus	iPhone 14 Pro	iPhone 14 Pro Max

 

Watch Series 8, Watch SE & Watch Ultra

We're also pleased to confirm Apple’s newest Watch family are also available on O2 - that includes the Apple Watch Series 8, new Apple Watch SE and Apple Watch Ultra. More details on the links below.

Watch Series 8 - Stainless Steel	Watch Series 8 - Sport 45MM	Watch Series 8 - Sport 41MM

Watch SE 2nd Gen	Watch Ultra

Questions?

We know iPhone announcements and new launches are very exciting and we know you may have loads of questions, so before you call, tweet or facebook us, please check our extensive Q&A section below in case your question already has an answer.

Did you know that we have a dedicated Sales Team you can reach via the O2 Twitter and O2 Facebook social media profiles? If you're due an upgrade or simply want to check your options, then feel free to get in touch and we'll see what's what.

We will add more Q&A's over time but if you've got a question not listed, please feel free to reply to this thread and let us know.

[Quantum]

Anybody heard anything further on when O2 are expecting further deliveries? Waiting on a 256GB Space Black Pro Max... 

[Cleoriff]

@Quantum 

The last we heard was from @Chris_K HERE 

Since then we have had one of the main Iphone production factories close down, also Apple themselves are having difficulties getting stock.

Looks a bit dire really.

[Tayy42]

have you received it yet

[LasVegasUK]

Just as a data point, ordered my iPhone Pro Max 1TB in Purple on 24th November and it is out for delivery today. Just under the 2 week wait indicated when I placed my order.

[EmmyLou94]

I ordered my iPhone 14 Pro Max Deep Purple 128gb on the 3rd Nov and it’s out for delivery today. 

[Cazzie]

Did you get any notification beforehand or only when it was out for delivery?

[Dairylegend]

Ordered my Iphone 14 Pro Max 512gb on the 29th October and still nothing.

[Chris_K]

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@Cazzie wrote:

Did you get any notification beforehand or only when it was out for delivery?

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Generally speaking, after you submit an order you won't tend to receive any further update until your order has been processed for delivery, which is normally the day or evening beforehand. 

So eg, you order something a few weeks ago, we receive stock today where your order has been allocated to one of the devices, it then gets scanned and processed at our warehouse which then automates an email/sms order update to be sent to you.

For those still waiting and it's now outside of your estimated delivery timescale, we're really sorry but unfortunately it's out of our control and due to the ongoing global delivery constraints as highlighted here on 21 Nov. We do hope you're not waiting too long though and it arrives soon, hopefully before Christmas.

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@Chris_K wrote:

Morning all,

I just wanted to pop in to apologise for the ongoing delivery constraints regarding iPhone - particularly the Pro and Pro Max models. When you order, you're shown (or quoted, if ordered by phone or in-store) an estimated delivery timescale which is when we aim to deliver within. Unfortunately the global supply chain issues currently being experienced by Apple are ongoing which is something that impacts all retailers worldwide, and is also something that is likely to mean potential delays to some orders.

We haven’t been given confirmed delivery dates by Apple, but we anticipate that the stock will be delivered within the next few weeks. We'd like to reassure customers that as soon as your order is able to be fulfilled, you'll receive confirmation your device has been dispatched or is ready to be collected from your nominated store. Just to emphasise, our customer service teams are unable to provide you with any more accurate delivery dates or timescales; as soon as we have stock to fulfil your order, you'll be notified.

If you would like more information on this ongoing situation, please visit the Apple website where they have a statement and further details.

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[LouCaw]

Order placed for iPhone 14 pro max in deep purple on the 12th November and still nothing. I can understand a global demand shortage but what I can’t understand is why people ordering after this date are receiving theirs?

[garetc]

Which storage size?