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iPhone 14 & Apple Watch - Megathread

Chris_K
Former Staff
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If your iPhone order is taking longer to arrive than expected, please see our update here regarding the ongoing global supply chain issues currently being experienced by Apple.

 

iPhone 14

We're pleased to confirm Apple’s latest iPhone family - iPhone 14, iPhone 14 Plus, iPhone 14 Pro and iPhone 14 Pro Max - are all available to order on O2. See more details and shop links below.


Links for Pay Monthly customers
iPhone 14
iPhone 14 Plus
iPhone 14 Pro
iPhone 14 Pro Max
14.png 14plus.png 14pro.png 14promax.png
Links for Business customers
iPhone 14
iPhone 14 Plus
iPhone 14 Pro
iPhone 14 Pro Max

 

Watch Series 8, Watch SE & Watch Ultra

We're also pleased to confirm Apple’s newest Watch family are also available on O2 - that includes the Apple Watch Series 8, new Apple Watch SE and Apple Watch Ultra. More details on the links below.


Watch Series 8 - Stainless Steel
Watch Series 8 - Sport 45MM
Watch Series 8 - Sport 41MM
W8Stainless.png W8Sport45.png W8Sport41.png

 

Watch SE 2nd Gen
Watch Ultra
SE2nd.png apple-watch-ultra-black-gray-trail-loop-sku-header-080922.png


Questions?

We know iPhone announcements and new launches are very exciting and we know you may have loads of questions, so before you call, tweet or facebook us, please check our extensive Q&A section below in case your question already has an answer.

Did you know that we have a dedicated Sales Team you can reach via the O2 Twitter and O2 Facebook social media profiles? If you're due an upgrade or simply want to check your options, then feel free to get in touch and we'll see what's what.

Community_STS_UPDATED2_01.png
Community_STS_UPDATED_03.png Community_STS_UPDATED_05.png Community_STS_UPDATED_07.png

 


We will add more Q&A's over time but if you've got a question not listed, please feel free to reply to this thread and let us know.

 

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Zainie786
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Spoke to Soon! Orders just been dispatched. 4 weeks 4 days including a bank holiday. Hope that gives some relief to others in similar positions

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gatrell
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Enjoy mate.  Hopefully the rest of ours come soon 🤞🤞

Message 142 of 182
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gatrell
Level 3: Thinker
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So I've woken this morning to find O2 have cancelled my Apple watch ultra order with no reasoning! This is after the emails that say we all set and it's full steam ahead 😡😡 now obviously they won't let me take a new order as it's failing credit check

Message 143 of 182
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garetc
Level 7: Part Timer
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That’s awful! 

Have you contacted customer service to see what is happening?

iPhone 16 Pro Max (EE/Vodafone)
Samsung S24 Ultra (O2/Three)
Message 144 of 182
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gatrell
Level 3: Thinker
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Yeah they are going to phone me back at 0930 apparently

*bleep* off is an understatement!

Message 145 of 182
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gatrell
Level 3: Thinker
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So I didn't get a callback, Called CS again, and no reason can be given as to why this order was canceled.  And it cant be reinstated.  All I can do now is wait 30 days and try again. 😡
Although at this point I'm wondering if a move over to EE would be more worthwhile

Message 146 of 182
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gmarkj
Level 66: Unequalled
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Not sure if they can help with this, but I'll mention the community advisors to see if they can @gatrell .

@O2Georgina @O2Daniel @Anonymous can you step in please?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 147 of 182
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O2Georgina
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Hello,  Sorry, We wouldn't be able to reinstate the order from our side, It would need to be the sales team to discuss this with on this occasion 🙂

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Message 148 of 182
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SHADOWSNEAX
Level 1: Joiner
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Mine is finally with DHL as of today but looks like I'm waiting until Monday now according to the tracking, unless DHL decide to be nice and deliver tomorrow but it's unlikely!

Message 149 of 182
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JordanJJS
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Still waiting on mine here. Which model and colour did you order?

Message 150 of 182
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