cancel
Showing results for 
Search instead for 
Did you mean: 

iPhone 11, 11 Pro & Pro Max Megathread

Chris_K
O2 Social Media Team
O2 Social Media Team
  • 1640 Posts
  • 348 Topics
  • 151 Solutions
Registered:

We're pleased to confirm Apple’s latest products, the iPhone 11, iPhone 11 Pro and iPhone 11 Pro Max are all available to order from O2 right now. The newly announced iPad 2019 is also available to order now on Pay Monthly and Business, and you can also get the new Apple Watch Series 5 directly from O2 too.

If you'd like to get your hands on the latest and greatest, click the appropriate link below to view further details and order your new iPhone or iPad now. Alternatively, you can call our customer services, or visit us in-store.

iPhone 11
Links for Pay Monthly customers
iPhone 11
iPhone 11 Pro
iPhone 11 Pro Max
iphone-11-black-sku-header-100919.png
iphone-11-pro-space-gray-sku-header-100919.png
iphone-11-pro-max-space-gray-sku-header-100919.png
Links for Business customers
iPhone 11
iPhone 11 Pro
iPhone 11 Pro Max

 

iPad 2019 (7th Gen)
Link for Pay Monthly customers
iPad 2019
ipad-2019-silver-sku-header-110919.png
ipad-2019-space-grey-sku-header-110919.png
ipad-2019-gold-sku-header-110919.png
Link for Business customers
iPad 2019

 

Apple Watch Series 5
Link for Pay Monthly customers
Our full Apple Watch Series 5 range
apple-watch-series-5-sport-44-silver-sport-sku-header.png
apple-watch-series-5-sport-44-space-grey-sku-header.png
apple-watch-series-5-cellular-sport-gold-sku-header.png


Questions?
As with every new iPhone launch and announcement, we suspect many of you will have questions. Check out our Q&A section under this post which will answer many of the questions we suspect you may have. We’ll add more Q&A’s over the coming days but if you have a question not listed, please reply to this thread and let us know.

Related Links


Hi. I'm from the Social Media Team.

Message 1 of 208
28,660 Views
207 REPLIES 207

charliewr
Level 1: Joiner
  • 3 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Has anyone received iPhone tracking info yet? I ordered mine at about 15 mins after release so was hoping to receive Friday, but no dispatch info or update to my order in MyO2 yet (although the order does actually appear there, which is nice!)

Message 61 of 208
4,179 Views

Benlfc
Level 6: Acolyte
  • 255 Posts
  • 9 Topics
  • 2 Solutions
Registered:
@charliewr I wouldn’t expect to receive this until tomorrow, what did it state above the colour and memory size when you ordered?
Message 62 of 208
4,171 Views

BJackson
  • 18 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Does anybody know how long it takes when collecting from a store? Is it a quick 2 minute process? Hoping to collect my 11 Pro Max on Friday during my lunch break. 

Message 63 of 208
4,166 Views

Benlfc
Level 6: Acolyte
  • 255 Posts
  • 9 Topics
  • 2 Solutions
Registered:

@BJackson So long as the store is relatively quiet (which I doubt on iPhone release day) it’s a smooth process so long as you’ve had the text to say it’s ready for collection and not just going off the tracking to says it’s been delivered, 

Message 64 of 208
4,152 Views

BJackson
  • 18 Posts
  • 1 Topics
  • 0 Solutions
Registered:

@Benlfc That’s a good point. I’ll try waiting till late afternoon and hope it’s not so busy.

Message 65 of 208
4,140 Views

Calumthomas
Level 1: Joiner
  • 15 Posts
  • 1 Topics
  • 0 Solutions
Registered:
My02 now shows my phone has been despatched via UK mail, the tracking doesn’t work yet though! Not had anything official though, no emails or texts and the bit at the top of the order page still shows as processing slight_smile
Message 66 of 208
4,053 Views

Benlfc
Level 6: Acolyte
  • 255 Posts
  • 9 Topics
  • 2 Solutions
Registered:
@Calumthomas delivery to home or store?
Message 67 of 208
4,045 Views

Benlfc
Level 6: Acolyte
  • 255 Posts
  • 9 Topics
  • 2 Solutions
Registered:
@Calumthomas and has your tariff details changed to your new tariff in your MyO2?
Message 68 of 208
4,020 Views

joeobrien
Level 2: Apprentice
  • 22 Posts
  • 4 Topics
  • 1 Solutions
Registered:
Don’t forget, last year o2 added tracking numbers to a load of orders but said the courier was UK Mail. It was in fact DPD and caused all sorts of confusion!
Current, Connected
Message 69 of 208
3,942 Views

Benlfc
Level 6: Acolyte
  • 255 Posts
  • 9 Topics
  • 2 Solutions
Registered:
You’ll know if it’s DPD the tracking numbers usually start 1550
Message 70 of 208
3,940 Views