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Forum Posts

Disney+ Extra *UPDATE*

Good morning folks Following on from the announcement shared in November, that Disney had launched a new Disney+ pricing structure with three separate plans: Standard With Ads, Standard, and Premium. We now also have some exciting news to share From ...

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Dave-O2 by Community Manager
  • 970 Views
  • 6 replies
  • 2 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 27057 Views
  • 89 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 17743 Views
  • 7 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

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Chris_K by Former Staff
  • 54064 Views
  • 52 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 295629 Views
  • 3260 replies
  • 12 kudos

Virtual Interview 20/11/13 – My O2

Hey Guys, We’re having another Virtual Interview session on the community, this time it’s for the My O2 app. There have been plenty of questions we’ve seen in the past about My O2 and you’ve helped members with their issues in the way you normally do...

KimberleyH by Level 4: Observant
  • 13813 Views
  • 41 replies
  • 0 kudos

O2 Community Rewards - September Top Contributors

Dear all We're delighted to announce the top contributors for September - we've seen quite an increase in eligible members this month, which is great news for everybody! Platinum Contributors - £50 line rental/payg credit Bandofbrothers Jonsie Perksi...

Anonymous by Not applicable
  • 10317 Views
  • 22 replies
  • 0 kudos

O2 network coverage disruption update

Hi Guys, Since 8am today, our 2G voice and data service has been restored. Our engineers are continuing to work on the 3G service and we anticipate a full restoration of services soon. Please have a look at our blog post for more info. Thanks Abs

Abs by O2 Social Media Team
  • 35079 Views
  • 287 replies
  • 1 kudos

Community Rewards - November Rewards

Dear all Each month we're seeing more members qualify to our Community Rewards - so more rental vouchers for November. Silver - £10 O2 mobile voucher Gold - £20 O2 mobile voucher Platinum - £50 O2 mobile voucher The vouchers can be used for both PAYG...

Anonymous by Not applicable
  • 4808 Views
  • 3 replies
  • 1 kudos

O2 Community Rewards - October Top Contributors

Hi guys this is becoming one of my favourite times of the month It's with great pleasure that we announce the Community Rewards for this month. Platinum Contributors - £50 line rental/payg credit Bandofbrothers MI5 Jonsie Perksie Gold Contributors - ...

Anonymous by Not applicable
  • 8725 Views
  • 11 replies
  • 1 kudos

Virtual interview 30/10/13 – Webchat

Hey Guys, O2 Community Exclusive! We’ve seen quite a few members posting about web chat and we thought it’d be great if we hosted a ‘Virtual Interview’ with Richard Clarke, our Head of our Digital Service. This is your chance to ask all your question...

Anonymous by Not applicable
  • 13791 Views
  • 23 replies
  • 1 kudos

Important change in the O2 Community Rewards T&Cs

Hi guys as we have a few O2 gurus contributing in the community during their spare time, we have decided to extend the rewards to O2 employees who participate in a personal capacity (obviously with the exclusion of the community and social teams). Pl...

Anonymous by Not applicable
  • 8504 Views
  • 10 replies
  • 1 kudos

MyO2 version 5.0 now available for Android and iOS devices

Hey guys, We’re happy to let you know that new Android and iOS versions of the MyO2 app (version 5.0) are now available to download on the Google play store and the App Store. The new update will allow those of you on a Pay Monthly plan to see a deta...

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Toby by Former Staff
  • 9897 Views
  • 12 replies
  • 0 kudos

The Da Vinci Code!?

Ever tried coding? I'm sure we've got a lot of techy people here who would love to share some coding skills. Tell us how we can effectively use this on the O2 Community? For those who don't have a clue or would love to learn coding - check out - http...

Abs by O2 Social Media Team
  • 6929 Views
  • 5 replies
  • 0 kudos

4G Virtual Interview- 03/10/13

Hey Guys. We know how excited you are by 4G, so we want to give you all the chance to ask our experts questions in the form of our Virtual Interview! We've got Sarah Craig and Alistair Baird from our 4G delivery team who'll be here on the 3rd of Octo...

Anonymous by Not applicable
  • 13833 Views
  • 59 replies
  • 0 kudos