Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
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Introducing community badges

Hey everyone, I'm happy to announce the addition of a new feature to the O2 community, badges! Community badges are an award that you can earn by completing certain actions on the community such as creating topics, posting replies and various other a...

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Martin-O2 by Community Manager
  • 3352 Views
  • 33 replies
  • 7 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Community Manager
  • 6352 Views
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

MAY 2022 UPDATE - Flubot 1.1 / 2.0 It's been a couple months since our last update, but that doesn't mean these scammers and fraudsters have given up or slowed down - far from it. Scammers are always looking for ways to get unsuspecting users to clic...

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Chris_K by O2 Social Media Team
  • 21577 Views
  • 29 replies
  • 5 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 28284 Views
  • 25 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

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Marjo by Former Staff
  • 25583 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 64374 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 120499 Views
  • 2383 replies
  • 10 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

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Martin-O2 by Community Manager
  • 69762 Views
  • 0 replies
  • 16 kudos

O2 Pocket Hotspot - Review 1

An O2 community members review of the O2 Pocket Hotspot. I received the trial unit in a full retail package so can comment from setup. I unboxed the unit and followed the easy to read "Your Guide to getting started" Installing the sim and battery. I ...

Abs by O2 Social Media Team
  • 4621 Views
  • 0 replies
  • 3 kudos

O2 Pocket Hotspot - Unleashed

Ever wondered if you can have Wi-Fi with you, at all times (24X7)? Well, we’re pleased to announce the new light weight champion that can easily fit in your pocket and allows you to access the internet on-the-go! The O2 Pocket Hotspot lets you connec...

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Abs by O2 Social Media Team
  • 12474 Views
  • 13 replies
  • 0 kudos

O2 Priority Sports is here...

Priority Sports is powered by Nike+. You can join events with the world’s best athletes and access exclusive Nike products. You can get the app on Android today – just text ‘SPORTS’ to 2020. For more info visit www.o2priority.co.uk/sports or follow #...

Abs by O2 Social Media Team
  • 4263 Views
  • 0 replies
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GO GO GO! Pay&Go

Check out our brand new O2 Pay & Go Go Go tariff which gets better the longer you stay with it. More info here: http://www.o2.co.uk/payandgogogo

Abs by O2 Social Media Team
  • 8349 Views
  • 5 replies
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Big News today - O2 Priority Sports

Absolutely thrilled to announce the all new #O2PrioritySports. It's powered by Nike+. Priority and sport, evolved. Text 'SPORTS' to 2020 to pre-register. We'd love to hear your comments...

Abs by O2 Social Media Team
  • 4448 Views
  • 1 replies
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Welcome on-board

Welcome to our new home everyone! As we announced earlier, it gives us great pleasure to launch our brand new O2 Community to you all today. It’s a breath of fresh air, take a look around to get familiar with some of the new features we’ve got for yo...

Abs by O2 Social Media Team
  • 21750 Views
  • 67 replies
  • 3 kudos

Ask the Director: How can we make your life even better connected?

Hi Everyone, Ever wonder if you could ask a question or forward an idea directly to a person who is involved in making top decisions for our company? Well, here's that wonderful opportunity for you! On Tuesday, we’re conducting our first ever Virtual...

Abs by O2 Social Media Team
  • 16078 Views
  • 60 replies
  • 1 kudos

Use devices like a Secret Agent?

Are you working on a secret project and want your data super secured? Here's a memory stick that can be tracked remotely from anywhere if its lost and can even self-destruct its content with your command if needs be. (http://bbc.in/Ix4SVi) What piece...

Abs by O2 Social Media Team
  • 9388 Views
  • 7 replies
  • 0 kudos

O2 Home Phone Discount

We’ve got a special discount running this month for our Home Broadband customers. Recently, we’ve also sent out letters to our legacy Home Broadband customers who’ve Standard, Premium and Pro packages for encouraging them to join O2 Home Phone. If yo...

Abs by O2 Social Media Team
  • 4035 Views
  • 0 replies
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O2 Priority Moments isn’t just on your handheld any more. It’s actually in your hands!

Yesterday, we asked our fans and followers on twitter and facebook around our fabulous O2 Priority Moments. We’re delighted to share some figures and interest that we’ve gathered for you - A total of over £7.5m have been saved by our customers in tot...

Abs by O2 Social Media Team
  • 7149 Views
  • 3 replies
  • 0 kudos