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Forum Posts

Introducing community badges

Hey everyone, I'm happy to announce the addition of a new feature to the O2 community, badges! Community badges are an award that you can earn by completing certain actions on the community such as creating topics, posting replies and various other a...

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Martin-O2 by Community Manager
  • 124 Views
  • 14 replies
  • 0 kudos

Future O2 products & services. Get involved!

Hey everyone, On the O2 Community we regularly trial and beta test various products and services that we're considering bringing to the market. This has allowed us to involve many of our members who have helped provide feedback, comments and thoughts...

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Martin-O2 by Community Manager
  • 2389 Views
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

SEPTEMBER 2021 UPDATE - iOS 14.8 (Zero Click Malware) We have seen news and media reports of a zero click malware vulnerability within iOS that has been patched with the latest iOS 14.8 update. Please see more info below and update your devices as so...

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Chris_K by O2 Social Media Team
  • 16744 Views
  • 25 replies
  • 5 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 24507 Views
  • 22 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

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Marjo by Former Staff
  • 23237 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 54026 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 96148 Views
  • 2015 replies
  • 7 kudos

Introducing a new member of the team

Hey guys, I'd like to introduce a new member of the community team who will be helping on here and getting to know you all in the next few weeks. Say hello to Michelle! I'll be away for almost a month on some Oz travels (and a wedding) in around 2 an...

Toby by Former Staff
  • 5366 Views
  • 19 replies
  • 0 kudos

4G is coming!

Morning all, It's here - 4G will bring seamless connectivity, faster speeds (5 x usual 3G) and experiences you can only get on O2. We’re going to have great 4G coverage – we are aiming to reach 98% of the population up to 2 years earlier than the reg...

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KimberleyH by Level 4: Observant
  • 8481 Views
  • 15 replies
  • 0 kudos

Be more dog

Hey Guys, Have fun whatever the weather like a Dog? Or are you more of an angry Cat, who envies the happy Dog? We say- be more dog! http://bemoredog.o2.co.uk/ #bemoredog

Anonymous by Not applicable
  • 9581 Views
  • 13 replies
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O2 Community Rewards - August Rewards

Good morning all, With the rewards programme launching in just a few days, it's now time to reveal what the rewards will be for August. Silver - £10 O2 mobile voucher Gold - £20 O2 mobile voucher Platinum - £50 O2 mobile voucher The vouchers can be u...

Anonymous by Not applicable
  • 7615 Views
  • 14 replies
  • 0 kudos

O2 Community Rewards – Terms & Conditions

O2 Community Rewards – Terms & Conditions Earning O2 Community points through Participation 1.1 You can be eligible to O2 Community Rewards by earning points from certain types of Participation within the community. At the beginning of each month we ...

Anonymous by Not applicable
  • 2986 Views
  • 0 replies
  • 4 kudos

Nokia Lumia 925 White exclusive to O2!

Hey Guys, As the title states we’re happy to introduce Nokia’s flagship device - Lumia 925, that’s exclusive in white to O2. It comes with tons of great features and is the latest and greatest Windows 8 phone yet! Here are some of them:- -4G Ready, s...

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Anonymous by Not applicable
  • 8622 Views
  • 10 replies
  • 0 kudos

Planned forum maintenance Wed 17th July

Hi all planned forum maintenance on Wed 17th July between 11.01pm and 12am - there may be intermittent downtime for around 30 min during that time, then back to normal. Apologies for the inconvenience caused. Chiara

Anonymous by Not applicable
  • 3384 Views
  • 2 replies
  • 0 kudos

WIFI for O2 customers on the London Underground

Hey Guys, It’s alive! Your digital experience's can travel on the London Underground as we’ve made it free for our customers to use Virgin Media WIFI. You’ll need to register for O2 Wifi but not to worry if you haven’t already you can download the ap...

Anonymous by Not applicable
  • 2559 Views
  • 0 replies
  • 0 kudos