Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
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Forum Posts

Future O2 products & services. Get involved!

Hey everyone, On the O2 Community we regularly trial and beta test various products and services that we're considering bringing to the market. This has allowed us to involve many of our members who have helped provide feedback, comments and thoughts...

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Martin-O2 by Community Manager
  • 1212 Views
  • 3 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

SEPTEMBER 2021 UPDATE - iOS 14.8 (Zero Click Malware) We have seen news and media reports of a zero click malware vulnerability within iOS that has been patched with the latest iOS 14.8 update. Please see more info below and update your devices as so...

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Chris_K by O2 Social Media Team
  • 15066 Views
  • 24 replies
  • 4 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 20983 Views
  • 22 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

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Marjo by Former Staff
  • 21317 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 48085 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 87018 Views
  • 1903 replies
  • 7 kudos

Pay as You Go update

Hi guys, From 26 May 2016, your Big Talker tariff will become Simply Pay As You Go. For more info on specific details, head to the Pay As You Go tariff changes page. What are your thoughts on the changes? Which deals taker your fancy? Let us know!

Toby by Former Staff
  • 6076 Views
  • 15 replies
  • 0 kudos

Try The Tech is back

Hi guys, We're now ready to start the latest phase of Try The Tech! For those of you who don't know Try The Tech is where the O2 team loan out mobile handsets and accessories to community members for a few weeks. The purpose of this is so you can get...

Martin-O2 by Community Manager
  • 6855 Views
  • 23 replies
  • 0 kudos

O2 Tracks is closing

Hi guys, For those of you who use or have used our ‘O2 Tracks’ service, we’re sad to announce that from 30th June 2016 the service will no longer be available. Customers can still use O2 Tracks up to 30th June and all of the top tunes will still be u...

Toby by Former Staff
  • 8491 Views
  • 9 replies
  • 0 kudos

4G now on Pay as You Go

Hey all, Great news for our Pay & Go customers! We’re making a number of our Pay & Go tariffs 4G ready. So, from today (6th May 2016) any of our customers on the tariffs below who top up their allowance (manually or via recurring bill method) will be...

Toby by Former Staff
  • 6194 Views
  • 9 replies
  • 0 kudos

O2 Community Rewards - March 2016

Hi guys, I'm happy to bring you the O2 community rewards for March 2016! Each month we like to reward members who have made an extra effort in the O2 community with discounts for their Pay as you Go or Pay monthly accounts. Every month we also ask yo...

Martin-O2 by Community Manager
  • 6308 Views
  • 56 replies
  • 2 kudos

LG Stylus 2 - Exclusive to O2

Morning all,We know there's some die hard fans of radio stations out there and how better to listen to radio than through DAB for a better quality sound, right? Today we'd like to announce that we're stocking the brand new LG Stylus 2, the world's fi...

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Chris_K by O2 Social Media Team
  • 2722 Views
  • 2 replies
  • 0 kudos

Updated aware guide with O2 and the NSPCC

Hi guys, The NSPCC in conjunction with O2 have recently updated the Net Aware guide, which is a guide for parents covering over 50 social networking sites, apps and games that are popular with children. The Net Aware guide is released annually and as...

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Martin-O2 by Community Manager
  • 4874 Views
  • 4 replies
  • 0 kudos

Upside down texts from O2

O2 and LIDA unveil ground-breaking SMS campaign - Research claims customers prefer reading text messages upside down - O2 and direct and digital marketing agency, LIDA, have today announced findings from their latest customer survey which shows more ...

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Chris_K by O2 Social Media Team
  • 5120 Views
  • 11 replies
  • 2 kudos

O2 sim-ply gives customers even more data

O2’s extra data Bolt Ons now rollover, giving you more time to use your data – whatever your tariff O2 sim only customers will get 50% extra data on selected Pay & Go, Pay Monthly and Mobile Broadband sims Today, we at O2 announce two new ways for yo...

Toby by Former Staff
  • 10114 Views
  • 38 replies
  • 0 kudos

Unlock your iPhone 6S/6S Plus from today

Hi guys, As some have already mentioned (@adamtemp64 ), you can now request an unlock for your iPhone 6S/6S Plus via MyO2 and by using this link: http://www.o2.co.uk/unlockmyiphone It doesn't matter what plan you have or tariff you're on to be eligib...

Toby by Former Staff
  • 4876 Views
  • 7 replies
  • 0 kudos