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Forum Posts

Recalling our O2 Original 45W and 20W plugs

Hello folks PLEASE READ the below, especially if you’ve purchased an O2 Original 45W or 20W plug in the past, as these products have now been recalled More details can be seen below, including what happens next if you're an impacted customer What’s h...

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Dave-O2 by Community Manager
  • 1570 Views
  • 2 replies
  • 0 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 25247 Views
  • 89 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 17056 Views
  • 7 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

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Chris_K by Former Staff
  • 52082 Views
  • 52 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 282806 Views
  • 3219 replies
  • 12 kudos

Apple iPad 9.7 inch 2018 - Out now!

Hey guys,Yet more great news to share with you all today The new iPad has a gorgeous 9.7-inch Retina display, fast wireless, all-day battery life, two advanced cameras and support for Apple Pencil. And iOS 11 makes iPad more powerful, personal and in...

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Chris_K by Former Staff
  • 6413 Views
  • 2 replies
  • 0 kudos

O2 stocking new Sony Xperia devices from today

Great news guys!O2 has revealed pricing information for the Sony Xperia XZ2 and Sony Xperia XZ2 Compact, available for customers to purchase from today. Full press release here.O2 will exclusively sell the Xperia XZ2 Compact in White Silver in the UK...

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Chris_K by Former Staff
  • 5781 Views
  • 3 replies
  • 0 kudos

Update on the O2 Webmail closure

Hi guys, As most of you are aware the O2 webmail service will be closing on the 20th June 2016. Several recent email's from O2 have stated that your email account will be closing on different dates. These dates were incorrect and I can confirm that y...

Martin-O2 by Former Staff
  • 20198 Views
  • 74 replies
  • 0 kudos

Huawei Event, 2pm today

Hey guys,I'm not sure if anyone else has seen this, but it looks like Huawei might have something to show us at 2pm today. All we've got to go on is a timer on THIS website, currently counting down to 2pm. There's a headline further down on the websi...

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Chris_K by Former Staff
  • 6127 Views
  • 4 replies
  • 0 kudos

Community Rewards - February 2018

Hi everyone, The weathers getting better and the 'beast from the east' is long gone which can mean only one thing... It's time for the Community rewards! Each month we have a massive amount of people asking and answering questions on all things relat...

Martin-O2 by Former Staff
  • 8936 Views
  • 17 replies
  • 0 kudos

Aura in the UK, by Telefónica

Hey everyone,At MWC 2018 Telefónica shared more information and details around Aura. Aura is Telefónica's new cognitive artificial intelligence platform which can answer questions about your account and will adapt to your needs the more it’s used. Au...

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Chris_K by Former Staff
  • 10321 Views
  • 13 replies
  • 0 kudos

Galaxy Unpacked 2018 - 5pm this Sunday

Hey guys,MWC is fast approaching (Day 1 kicks off Mon 26th!) and as seems to be tradition, there's some excitement happening before hand. Samsung are holding a 'Galaxy Unpacked 2018' event this Sunday from 5pm UK time. Now, we've no idea what Samsung...

Chris_K by Former Staff
  • 13906 Views
  • 34 replies
  • 1 kudos

MWC 2018 - Day 3

Okay guys, it's the third and final day for me here at MWC. Today I visited the 4YFN (4 Years From Now) event which is a collection of hundreds of start-ups from around the world, and I then returned back to the main MWC venue to make sure I didn't m...

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Chris_K by Former Staff
  • 10080 Views
  • 7 replies
  • 0 kudos

MWC 2018 - Day 2

Welcome to my Day 2 round-up of MWC 2018. If it's even possible, today seemed even busier than yesterday, with a noticable number of people trollying around their suitcase behind them, and me constantly tripping over them! After 15km of walking (my f...

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Chris_K by Former Staff
  • 6378 Views
  • 1 replies
  • 0 kudos

MWC 2018 - Day 1

Today was the day. Today was Day 1 of MWC 2018... And boy, was it as jam-packed as the last two years! Let me to take you on a virtual journey of the event and hopefully try and make it feel like you're there in person. Quick Introduction to MWC & Da...

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Chris_K by Former Staff
  • 5985 Views
  • 2 replies
  • 1 kudos