Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
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Forum Posts

Introducing community badges

Hey everyone, I'm happy to announce the addition of a new feature to the O2 community, badges! Community badges are an award that you can earn by completing certain actions on the community such as creating topics, posting replies and various other a...

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Martin-O2 by Community Manager
  • 33 replies
  • 6 kudos

Future O2 products & services. Get involved!

Hey everyone, On the O2 Community we regularly trial and beta test various products and services that we're considering bringing to the market. This has allowed us to involve many of our members who have helped provide feedback, comments and thoughts...

Martin-O2 by Community Manager
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2021 UPDATE - Stay safe this festive season During this time of the year, we tend to see a heightened level of scams going around, and with many of us taking time off work or winding down for a few days over the festive period, it's easy to ...

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Chris_K by O2 Social Media Team
  • 26 replies
  • 5 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 22 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

Marjo by Former Staff
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 2151 replies
  • 8 kudos

Win a tech bundle with My O2!

Hey guys We have a great competition running which gives you the chance to win a fantastic tech bundle by simply signing in to your My O2 account! The bundle includes the following items: Bose SoundLink II Mini Bluetooth speaker Lenovo Ideapad MIIX 3...

Martin-O2 by Community Manager
  • 5 replies
  • 1 kudos

Huawei MediaPad T3 8, now available

With a long battery life and access to all the games and apps available through Google Play Store, the Huawei MediaPad T3 8 can keep you entertained all day. And it even has a split screen function that lets you use two apps at once for great multita...

Chris_K by O2 Social Media Team
  • 2 replies
  • 1 kudos

Community Anniversary Awards: Results!

Hi everyone, It’s time to announce the results of our Community Anniversary Awards. Thanks for posting your votes, and of course for providing all the related content and memories over the past 5 years! Some members in the list of winners below are n...

Awards Results
Marjo by Former Staff
  • 27 replies
  • 1 kudos

Additional Line Discounts

Hey guys, We wanted to share some fantastic news with you all today. If you’re already with O2 and looking to get a tablet through us or sign up for an additional line for you or your family, we’ll reward your loyalty with a fantastic 20% monthly dis...

Martin-O2 by Community Manager
  • 59 replies
  • 0 kudos

Samsung Galaxy Note7 - Update from O2

27th February 2017 Update Hi Everyone. This week we will be posting letters out to any customers who have not yet made arrangements with us to return their Samsung Note7 devices. If for any reason you misplace or do not receive it for whatever reason...

Chris_K by O2 Social Media Team
  • 1892 replies
  • 7 kudos

Community Rewards - March 2017

Hello guys!! Now that March is out the way it's time to announce the community rewards! For those that don't know what the community rewards are, each month we reward members who have been extra helpful in the O2 community and helped keep it a fun pl...

MercedesS by Former Staff
  • 23 replies
  • 1 kudos

5 years of O2 community: A big thank you!!

Hello guys, Everyone loves a birthday, right? Of course they do! We are extremely happy to announce that today the O2 Community turns 5 years old!!!!! 04/04/12 to 04/04/17 It's been a fantastic 5 years with the community continuing to grow and go fro...

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MercedesS by Former Staff
  • 24 replies
  • 0 kudos

Breaking a World Record

Hey Guys,As many of you know, O2 are a proud partner of JBL in the UK and we're pleased to be ranging many of their products, including the newest addition to their speaker family - the fantastic JBL Flip 4. Pushing the limits of audio innovation, JB...

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Chris_K by O2 Social Media Team
  • 3 replies
  • 1 kudos

Community Anniversary Awards!

Update 25 April: Voting is closed and results are in! Check the winners here. --- Hi all, Continuing with our 5 year anniversary theme and in order to celebrate this significant birthday occasion, it's time to introduce the Community Anniversary Awar...

Community Anniversary Awards
Marjo by Former Staff
  • 18 replies
  • 5 kudos

Share your most memorable moments on the O2 community

Hey everyone, Continuing this week's theme of celebrating the O2 community 5th Birthday we'd like to hear about your most memorable moments from your time on the O2 community! It could be a time when you or another member really made a difference hel...

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Marjo by Former Staff
  • 25 replies
  • 1 kudos