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Forum Posts

Recalling our O2 Original 45W and 20W plugs

Hello folks PLEASE READ the below, especially if you’ve purchased an O2 Original 45W or 20W plug in the past, as these products have now been recalled More details can be seen below, including what happens next if you're an impacted customer What’s h...

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Dave-O2 by Community Manager
  • 1570 Views
  • 2 replies
  • 0 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 25228 Views
  • 89 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 17037 Views
  • 7 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

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Chris_K by Former Staff
  • 52066 Views
  • 52 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 282458 Views
  • 3219 replies
  • 12 kudos

9 Highlights from August 2018!

Hi everyone, As Summer draws close to an end, it's time for another quick recap of what happened last month. Once again a lot of fantastic topics were created over August. We've picked a few interesting posts and discussions, but there were so many i...

EmilieT by Former Staff
  • 3012 Views
  • 0 replies
  • 1 kudos

Samsung Galaxy Tab A 10.5 Launched!

Hi everyone, The new Samsung Galaxy Tab A 10.5 has now launched, and is available to order from the O2 website. It looks goregous, and if you're on the lookout for your next tablet, this might just be the one! Here are a couple of great things about ...

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EmilieT by Former Staff
  • 3197 Views
  • 0 replies
  • 0 kudos

Community Spotlight: Darrengf

Hi everyone, It's time for another Community Spotlight This time we're focusing on one of our most veteran members. He's been around for over 10 years, has created 10 How-to Guides for the Community, and was our very first Spotlighted member back in ...

EmilieT by Former Staff
  • 9659 Views
  • 11 replies
  • 2 kudos

Now available: Nokia 8110

Hi everyone, In case you haven't spotted it yet, an exciting new device just launched! The Nokia 8110 is now available in Black or Yellow through O2 on Pay As You Go: order yours here! Here’s a bit more about why we love the Nokia 8110…... The iconic...

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EmilieT by Former Staff
  • 10834 Views
  • 36 replies
  • 0 kudos

Community Rewards: July 2018

Hi everyone, Even though we shared the June Rewards list just over a week ago, it's already time for the July Community Rewards As you know, every month, we want to give a big shoutout to the members who have contributed to the Community by raising q...

EmilieT by Former Staff
  • 11284 Views
  • 29 replies
  • 3 kudos

NSPCC Panel Live Stream

Hey everyone, O2 is teaming up with Mumsnet and the NSPCC to host a panel discussion on child welfare and keeping kids safe online this Wednesday. The panel will consist of the following attendees. Carrie Longton (Mumsnet chair) - Carrie will be a fa...

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Martin-O2 by Former Staff
  • 3647 Views
  • 0 replies
  • 0 kudos

Latest Samsung Galaxy devices - Available to pre-order now

For anyone who missed the big reveal from Samsung yesterday, the Galaxy Note 9 is now official and available to pre-order now on O2, along with the brand new Galaxy Tab S4 tablet, also available to pre-order. Customers who pre-order the Samsung Galax...

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Chris_K by Former Staff
  • 11167 Views
  • 8 replies
  • 0 kudos

The Motorola moto e5 play is now available with O2!

Hey everyone, I'm happy to announce that the The Motorola moto e5 play is now available from O2! This is a fantastic phone with some great features including a fingerprint scanner, a great camera and Android Oreo, all at an affordable price! Keep you...

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Martin-O2 by Former Staff
  • 8906 Views
  • 6 replies
  • 0 kudos

Community Spotlight: adamtemp64

Hey everyone, It's Friday afternoon and time for another Community spotlight! This time around the spotlight is on @adamtemp64! Adam has been a Community member since 2008 and has been a regular member for a lot of that time. Surprisingly he's not do...

Martin-O2 by Former Staff
  • 15840 Views
  • 32 replies
  • 0 kudos

Community Spotlight: EmilieT

Hi everyone, happy Friday! 2 weeks ago we restarted our Community Spotlights again and learned more about our member Curmudgeon (check out his Spotlight here). It's time for another one, and I believe some of you were wishing hard for this one... Emi...

Marjo by Former Staff
  • 15916 Views
  • 16 replies
  • 3 kudos