Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
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Introducing community badges

Hey everyone, I'm happy to announce the addition of a new feature to the O2 community, badges! Community badges are an award that you can earn by completing certain actions on the community such as creating topics, posting replies and various other a...

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Martin-O2 by Community Manager
  • 601 Views
  • 31 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone, On the O2 Community we regularly trial and beta test various products and services that we're considering bringing to the market. This has allowed us to involve many of our members who have helped provide feedback, comments and thoughts...

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Martin-O2 by Community Manager
  • 2472 Views
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

SEPTEMBER 2021 UPDATE - iOS 14.8 (Zero Click Malware) We have seen news and media reports of a zero click malware vulnerability within iOS that has been patched with the latest iOS 14.8 update. Please see more info below and update your devices as so...

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Chris_K by O2 Social Media Team
  • 17185 Views
  • 25 replies
  • 5 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 24764 Views
  • 22 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

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Marjo by Former Staff
  • 23295 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 54407 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 96879 Views
  • 2021 replies
  • 7 kudos

Wifi and 4G Calling coming to O2

Hey everyone, O2 has today switched on Wifi and 4G Calling, giving our customers yet another way to stay connected with O2. The launch of Wifi Calling gives our customers the option of making and receiving calls over Wi-Fi even if they can’t connect ...

Martin-O2 by Community Manager
  • 12180 Views
  • 20 replies
  • 1 kudos

Roam like at home goes live today!

Hey everyone, I have some fantastic news for those who are lucky enough to be off on their summer holidays soon! You can now use your phone abroad in our Europe Zone destinations as you would in the UK at no extra cost. Billed as the biggest EU regul...

Martin-O2 by Community Manager
  • 7573 Views
  • 30 replies
  • 1 kudos

Community Rewards - July 2017

Hi everyone, happy Wednesday! August has just started, which means it's time for the July Community Rewards! As you know, every month, members who have been very helpful in our community and contributed to keeping it a fun place to be can be included...

Marjo by Former Staff
  • 4695 Views
  • 21 replies
  • 0 kudos

New Emoticons!!

Hey everyone, I have some great news! We've updated the available emoticons on the O2 community! The new emoticons are now live and you can see them under the emoticon option (shown below) when creating a post. We've kept the animated ones as their q...

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Martin-O2 by Community Manager
  • 7713 Views
  • 82 replies
  • 2 kudos

Check out O2 Drive

Hi guys,Some of you may have recently heard about and checked out O2 Drive and we'd love to hear from you! For those who are unaware, O2 Drive is a competitive car insurance option, including discounted car servicing, MOT, repairs and general mainten...

Toby by Former Staff
  • 15204 Views
  • 17 replies
  • 0 kudos

Try the Tech - Official Programme Launched

Dear all, After a few months of beta trial, we are delighted to officially launch the Try the Tech programme! It’s open to all community members and we hope many of you will enjoy the opportunity to try out as many devices as possible. Participating ...

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Anonymous by Not applicable
  • 70861 Views
  • 219 replies
  • 15 kudos

Community Rewards - June 2017

Hi everyone! How is your Monday going so far? July has just started, which means it's time to see who has received the June community rewards! Every month, members who have been very helpful in our community and helped keep it a fun place to be get a...

Marjo by Former Staff
  • 5385 Views
  • 22 replies
  • 0 kudos

Nougat, coming soon to Samsung S7 & S7 edge

Hi Guys,As some will have already seen, the Android Nougat update will soon become IS NOW available for Samsung S7 devices that were bought from O2. I wanted to create this official update thread to help keep all discussions in the one place and help...

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Chris_K by O2 Social Media Team
  • 18651 Views
  • 159 replies
  • 1 kudos

Pride with O2!

Hey everyone, O2 has a proud history of supporting Pride events which goes back to 2013 and this year is no exceptions with O2 aiming to make the celebrations bigger and better than ever before! O2's LGBTQ Network (Proud at O2) is rolling out their b...

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Martin-O2 by Community Manager
  • 5194 Views
  • 0 replies
  • 1 kudos

Foo Fighters at The O2. On sale 11:30am today!

Hello music fans!Did you see the massive news this morning? The Foo Fighters have announced a special gig at The O2 for this September, as part of The O2's 10th birthday celebrations. You can watch a short clip here of Dave Grohl and Taylor Hawkins a...

Chris_K by O2 Social Media Team
  • 3518 Views
  • 6 replies
  • 0 kudos