Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
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Forum Posts

Future O2 products & services. Get involved!

Hey everyone, On the O2 Community we regularly trial and beta test various products and services that we're considering bringing to the market. This has allowed us to involve many of our members who have helped provide feedback, comments and thoughts...

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Martin-O2 by Community Manager
  • 1517 Views
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

SEPTEMBER 2021 UPDATE - iOS 14.8 (Zero Click Malware) We have seen news and media reports of a zero click malware vulnerability within iOS that has been patched with the latest iOS 14.8 update. Please see more info below and update your devices as so...

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Chris_K by O2 Social Media Team
  • 15912 Views
  • 24 replies
  • 4 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 24019 Views
  • 22 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

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Marjo by Former Staff
  • 22943 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 49272 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 91423 Views
  • 1942 replies
  • 7 kudos

OnePlus 5T. 16 November.

Hey everyone,OnePlus have a teaser for us this evening and it's all about the OnePlus 5T. We can't say more right now, other than that O2 will give UK customers exclusive access to tech's best kept secret. We're pleased to continue our exciting partn...

Chris_K by O2 Social Media Team
  • 8292 Views
  • 2 replies
  • 1 kudos

Android 6.0 (Marshmallow) HUB

Hello Android users, With Marshmallow now officially out in the wild in the form of new hardware (see the Nexus 5X and soon-to-be-launched Nexus 6P), official software updates will start pushing out to existing handsets in the coming months. Not ever...

Chris_K by O2 Social Media Team
  • 50191 Views
  • 540 replies
  • 9 kudos

Introducing our new flexible tariffs

We have some great news to share today with you all Wouldn't it be great if you had full control over your monthly tariff allowances, with the freedom to change your tariff every billing cycle? Well, to us it just makes sense, especially with the pow...

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Chris_K by O2 Social Media Team
  • 6406 Views
  • 8 replies
  • 2 kudos

Wi-Fi and 4G Calling - June update

Hi all! How's your week going? We wanted to give you an update on how our Wi-Fi and 4G Calling rollout is progressing. If you remember from this O2 blog article, Wi-Fi and 4G Calling has been available from launch to eligible iPhone 7 & 7 Plus custom...

Marjo by Former Staff
  • 8009 Views
  • 18 replies
  • 1 kudos

Community Rewards - September 2017

Hi everyone, How has your October started? It's time for the Community Rewards again! Every month, we like to thank those forum members who have been contributing to the community by asking questions, helping each other out and keeping the forum a fu...

Marjo by Former Staff
  • 5909 Views
  • 18 replies
  • 2 kudos

O2 customers in the Caribbean – stay safe!

We’ve been tracking the recent news around hurricanes affecting areas in the Caribbean and we understand some of our customers may have been impacted by these events.We want to make things as easy as we can for you. If you have loved ones who may hav...

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Chris_K by O2 Social Media Team
  • 6606 Views
  • 18 replies
  • 4 kudos

Mexico & Caribbean: Support from O2

Hey everyone, O2 have taken some steps to support those affected by the recent earthquakes and hurricanes that have affected Mexico and the Caribbean. Please see below for details and let us know if you have any questions. Earthquake in Mexico - supp...

Martin-O2 by Community Manager
  • 4656 Views
  • 5 replies
  • 5 kudos

Samsung Galaxy Note8 - Pre-order now!

Hey guys,Hopefully by now many of you have heard the BIG news today from Samsung. The Galaxy Note8 is official and it's coming soon to O2. Available in a 64GB capacity with expandable microSD slot, and in your choice of Midnight Black or Maple Gold, ...

Chris_K by O2 Social Media Team
  • 6665 Views
  • 18 replies
  • 0 kudos

Wifi and 4G Calling coming to O2

Hey everyone, O2 has today switched on Wifi and 4G Calling, giving our customers yet another way to stay connected with O2. The launch of Wifi Calling gives our customers the option of making and receiving calls over Wi-Fi even if they can’t connect ...

Martin-O2 by Community Manager
  • 12060 Views
  • 20 replies
  • 1 kudos