Welcome & News
See what’s new in the O2 Community and discuss the latest O2 news.
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Introducing community badges

Hey everyone, I'm happy to announce the addition of a new feature to the O2 community, badges! Community badges are an award that you can earn by completing certain actions on the community such as creating topics, posting replies and various other a...

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Martin-O2 by Community Manager
  • 2718 Views
  • 33 replies
  • 7 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Community Manager
  • 5917 Views
  • 6 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

MAY 2022 UPDATE - Flubot 1.1 / 2.0 It's been a couple months since our last update, but that doesn't mean these scammers and fraudsters have given up or slowed down - far from it. Scammers are always looking for ways to get unsuspecting users to clic...

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Chris_K by O2 Social Media Team
  • 20776 Views
  • 29 replies
  • 5 kudos

Help & Support from O2 during COVID-19

Hello, and welcome to the O2 Community.If you're reading this, it's likely because you're looking for information or you're having issues getting through to our Customer Services by phone or through our social media. Remember, you can manage your acc...

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Chris_K by O2 Social Media Team
  • 27493 Views
  • 25 replies
  • 2 kudos

Welcome to O2!

Hi there! After the initial excitement and elation of ordering or picking up your shiny new phone and sim you may have a few questions. We want to make your journey with O2 as easy and simple as possible so we have asked our community members to help...

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Marjo by Former Staff
  • 25044 Views
  • 10 replies
  • 1 kudos

How to find help & contact O2: A Guide

Hi everyone, People often search and ask here on the Community how to get in touch with O2 about different types of queries. We've made the below guide and suggestions based on these questions and I hope it's helpful if you're not sure who to contact...

Marjo by Former Staff
  • 62760 Views
  • 25 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Community Manager
  • 116506 Views
  • 2341 replies
  • 9 kudos

What's the O2 community and how to get started?

Hi everyone,Welcome to the O2 Community! This is a great place to ask for and share advice on anything relating to O2 or your device. You can join fantastic discussions (on or off-topic ), and help O2 improve by providing feedback. If you're feeling ...

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Martin-O2 by Community Manager
  • 69369 Views
  • 0 replies
  • 16 kudos

Delayed - June Community rewards

Hey everyone, I know a few of you have been wondering what's happening with June's Community rewards. Unfortunately we've had some issues with the Community platform this week and have not been able to extract the necessary data to calculate the rewa...

Martin-O2 by Community Manager
  • 21579 Views
  • 17 replies
  • 0 kudos

O2 Community FAQs

Hi everyone, Our expert Community members have created some guides to help with the questions frequently asked by O2 customers. The quickest way to find the information you are looking for or to find a solution to your questions is to go through the ...

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Martin-O2 by Community Manager
  • 163695 Views
  • 0 replies
  • 48 kudos

First half of 2018

Hey everyone, Welcome to the second half of 2018. And what a start we’ve had! We’ve had a Royal wedding, celebrating the marriage of Prince Harry and Meghan Markle We’re halfway through one of the biggest football sporting events in the world We had ...

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Martin-O2 by Community Manager
  • 18287 Views
  • 0 replies
  • 0 kudos

Community Rewards: May 2018

Hey everyone! After a fairly sunny and definitely busy month, I'm sure you're all looking forward to the Community Rewards Each month we like to give a big shout out to those members that contributed to our Community by either asking questions, answe...

EmilieT by Former Staff
  • 16035 Views
  • 42 replies
  • 0 kudos

New GDPR-related community account features

Hey everyone, If you haven’t heard about GDPR, where have you been for the past 3 months (or longer)! No doubt you’ve received an influx of emails recently from companies telling you about the changes. We’ve made a few changes on the O2 Community to ...

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Marjo by Former Staff
  • 12336 Views
  • 43 replies
  • 5 kudos

OnePlus 6 - Pre-order now available

Hey Guys,We're proud to announce that the new OnePlus 6 has been revealed today and it's only available through OnePlus and O2. Even better news, you can pre-order yours right now, here. Still need some convincing that the OnePlus 6 is a beast and ha...

Chris_K by O2 Social Media Team
  • 15218 Views
  • 27 replies
  • 1 kudos

Kick-off thread

Hi Everyone, This is the place where we'll share all our upcoming promotions/ offers related to any O2 product or services – ideal for our Community members to be up to date! Here's a list of all the current promotions we've got at the moment - http:...

Abs by O2 Social Media Team
  • 13326 Views
  • 16 replies
  • 0 kudos

4G Connection now available at Anfield Football ground

Hey everyone, I have some great news out of Liverpool at the Anfield football stadium where a new 4G network has just been installed and can be used by O2 customers to keep up to date with the latest news and share pictures during the game! This is a...

Martin-O2 by Community Manager
  • 6353 Views
  • 3 replies
  • 0 kudos

Quick! Win tickets to Shawn Mendes: The Tour

Hi everyone and happy Friday! A quick note just in case you didn't see this opportunity yet on Twitter and would like to participate! Do we have any Shawn Mendes fans on the community? Tomorrow, Saturday 26th May, from 11am to 5pm, there are a few ev...

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Marjo by Former Staff
  • 4961 Views
  • 1 replies
  • 0 kudos

Community Rewards: April 2018

Hi all! I hope you're having a lovely day today. It's that time of the month again... Community Rewards! Each month we like to recognise those many people who contribute on our community by asking and answering questions and participating in discussi...

Marjo by Former Staff
  • 12485 Views
  • 30 replies
  • 1 kudos