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Forum Posts

Recalling our O2 Original 45W and 20W plugs

Hello folks PLEASE READ the below, especially if you’ve purchased an O2 Original 45W or 20W plug in the past, as these products have now been recalled More details can be seen below, including what happens next if you're an impacted customer What’s h...

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Dave-O2 by Community Manager
  • 1515 Views
  • 2 replies
  • 0 kudos

O2 System Updates – 360

Hello everyone, Last year we shared this update around some changes that we’re making to our systems. Since then, we have started the process of migrating customers onto our new platform and this will continue in batches throughout 2023. The aim of t...

ColinO2 by O2 Social Media Team
  • 24461 Views
  • 83 replies
  • 4 kudos

Future O2 products & services. Get involved!

Hey everyone . On the O2 Community, we regularly connect members with teams at O2 to help test new/existing products and services. The feedback, comments and ideas that are shared by members have a huge impact on our decision making. Want to get invo...

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Martin-O2 by Former Staff
  • 16854 Views
  • 7 replies
  • 1 kudos

Phishing, Smishing & Scams. Latest info & advice.

DECEMBER 2022 UPDATE - Christmas Scammers Jingle bell, jingle bell, jingle bell rock, scam texts chime and we see a rise in crime, fraudsters advancing and enhancing, so we need to beware, we don’t want them to ruin your Christmas cheer. During the f...

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Chris_K by Former Staff
  • 51446 Views
  • 52 replies
  • 5 kudos

Welcome to the O2 Community! Introduce yourself here!

Hi everyone! Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide fee...

Martin-O2 by Former Staff
  • 279395 Views
  • 3212 replies
  • 12 kudos

The new Sony Xperia 5 III 5G has launched today!

Hi everyone September seems to be the month for new releases! And this time we have something extra special for you with the launch of the new Sony Xperia 5 III 5G. Order today and claim Sony headphones worth £249! Speed and power made compact. From ...

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TheresaV by Former Staff
  • 2551 Views
  • 5 replies
  • 0 kudos

Mobile Industry Awards 2021

Hey everyone, The winners of the Mobile Industry Awards were announced this last and O2 had a great result, winning 2 awards! O2 picked up the Network of the Year award and the Best Online Retailer award! Overall a great result for O2 and their custo...

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Up-coming team changes

Hey everyone, As most of you know Lukas recently left his position on the O2 community and unfortunately for all of us Theresa will also be leaving to pursue an exciting new position managing a new community. Luckily I won't be left alone to rattle a...

Martin-O2 by Former Staff
  • 7850 Views
  • 45 replies
  • 5 kudos

Time to say goodbye

My dear members, it is with heavy heart that I have to announce today that I will no longer be a community manager from Friday onwards. I am both excited and sad but a new opportunity has come up and I will have to take a new challenge in my career. ...

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LukasB by Former Staff
  • 6751 Views
  • 22 replies
  • 2 kudos

Community rewards August 2021

Hi everyone, It's the start of another month which means it's time for the community rewards! Each month we have a massive amount of people asking and answering questions on all things related to O2 and mobile and generally keeping the community a fu...

Martin-O2 by Former Staff
  • 3538 Views
  • 32 replies
  • 1 kudos

The new Sony Xperia 1 III 5G has launched

Hey guys, me again. The good news just keep on coming. The new Sony Xperia 1 III 5G has launched just now. A smartphone designed to go the distance. The Xperia 1 III’s combination of AF speed and new optics reaching 105mm, won’t let you down. If you’...

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LukasB by Former Staff
  • 2232 Views
  • 18 replies
  • 0 kudos

Community Recap: August 2021

Hi everyone It's September! And whilst we can't believe how fast this year is passing by, we always enjoy looking back at the previous month on the community and hope you do too, especially since we celebrated a month of summer celebrations on the O2...

TheresaV by Former Staff
  • 2307 Views
  • 6 replies
  • 1 kudos

Here come Plus Plans!

Hi everyone There are some amazing news we wanted to share before we send you off into the weekend: O2 today announces the launch of its super charged Plus Plans, combining all the best parts of O2 to give customers even greater value. Available on s...

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TheresaV by Former Staff
  • 12516 Views
  • 5 replies
  • 0 kudos

5G - Check the facts [From Mobile UK]

Note: The information and video below were created by Mobile UK. Original source here5G is game-changing. We are already seeing the impact it is having in industries worldwide. With any advance in technology people will always have questions. These i...

Chris_K by Former Staff
  • 1031 Views
  • 3 replies
  • 1 kudos

Nature Photography Day - Community Prize Draw

Hey everyone, Today is Nature Photography Day! Nature photography is a fantastic passtime that can be enjoyed by everyone, from the amateur photographer to the professional. All you need is access to the great out doors, even in a urban environment y...

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Martin-O2 by Former Staff
  • 3825 Views
  • 19 replies
  • 0 kudos