Welcome to the O2 Community! Introduce yourself here!

[Martin-O2]

Hi everyone! 

Thanks for joining the O2 Community! (Or if you haven't yet but would like to, you can register here!). I'm very happy to welcome you here. The O2 Community is a great place to get help and advice on O2 products and services, provide feedback and suggestions for the network, and have general chit chat.

My name's Martin, one of the Community Managers here on the O2 forum. I work with @lewys-gp and @RafaC who are also part of the Community team. Personally, I've been working on communities for the last 8 years and have been with O2 since February 2016! 

This thread is all about introducing yourself to the Community and we'd love to hear a bit more about you! Things like: 

• Pay monthly, Pay as you Go or Business Customer? 
• What phone you currently have? 
• Hobbies and interests? 
• Random or cool facts about you? 

If you have any suggestions, questions about anything to do with O2 or the Community give us a shout or drop me a private message! 

I look forward to speaking to you soon.

Martin

[Hung]

Thanks and hi to all

[jonsie]

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@Hung wrote:

Thanks and hi to all

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[Oxonian]

Welcome to the community @Hung ! 👍

[TallTrees]

What happened to the welcome?

New Community Members 

This was a nice thought and asking to join in the activities 

[jonsie]

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@TallTrees wrote:

What happened to the welcome?

New Community Members 

This was a nice thought and asking to join in the activities 

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Yes this needs reviving

If we ever get any input again from a community manager....this can be put forward

As things stand this community is dying a painful death with only half a dozen regular contributors

This is just one of a few reasons that I'm personally losing interest in the community

It's sometimes an effort to even log on nowadays

We need new customers to be welcomed and to try and give them a reason to join in

[TallTrees]

Absolutely @jonsie 

My thoughts are 

It's up to us "old timers" 😅

To keep our community going if we want it.

No one else can do it.

I have posted a comment to @Mi-Amigo 

regarding the quiz he hoping that new members would join in 

But it's too difficult then not fun 

This is a good kind community and sometimes not unusually needs a refresh or a rethink 

[Enlli]

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@TallTrees wrote:

What happened to the welcome?

New Community Members 

This was a nice thought and asking to join in the activities 

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I think Dave just got overwhelmed.

He ended up dealing with so many Customer Service failures taking up valuable time.

When he came things like Rewards were very quick but that too slowed down as the referrals stacked up. Also, we will never know what extra things were thrown on him in the background.

All we can do now is sit tight and see what VMO2 has in store for us in the future.

[MI5]

This place will be gone in the next 3 months.

VM clearly calling the shots now.

They have a similar forum.

Our new community manager is the same as the VM one.

Can't see them supporting the cost of 2 forums going forward......

[Enlli]

@MI5 Agreed and VM have taken on 5 new forum staff

[TallTrees]

@Enlli 

VMO2 treated Dave in a shoddy way.  I expect VMO2 will treat the O2 community in a shoddy way.

I joined O2 and O2 community in 2018 ...  in terms of customer SERVICE seems to be a different era, probably not perfect but good.

This community welcomed me and helped me too, very much.

I came from a community that was unhappy and bitter about the way they were treated. 

Mods swiped off comments and blocked posts got really unbelievable.  Private messages were allowed but only if you met certain criteria.. unknown 🙄 So community members resorted to open outrage. 

What VMO2 wish to do is up to them. What I choose to do is up to me.

I've walked that walk before and happy to walk it again if necessary. 

In the meantime, I'm sure the O2 community will be welcoming and helpful as they always have been.