Welcome to our new look community!

[Martin-O2]

Hey everyone, 

Unless you're very new to the community you've likely noticed a few changes to how the forum looks this morning. As we announced yesterday the O2 community has been upgraded! In addition to the new look there are several new features, some requested and a few new ones for good measure. 😄

New home page 

Starting at the top we have a new integrated header for the community. The new header contains some useful links. On the left side you have a link to the main O2 site. 

You then have links to the O2 shop page > O2 help and support page > My O2 and your shop basket.

On the right of these links you will see your community notifications > private messages and your profile picture.

Clicking on your profile picture will bring up a drop down menu which contains the following... 

Directly below the header you will find the new community navigation! The community categories are listed here and if you hover over you will see a drop down of the different boards. 

The next level down is the community search bar and your latests stats and notifications! 

Below this is our new featured content widget. This is similar to Latest News section on the old home page but is in a much more prominent place than before. 

Next is the new trending topics section which is a live feed of the most popular conversations happening in real time! 

Below to trending topics you will see the familiar Community Activity where you can see the latest topics and filter them by most recent > most viewed > most commented and most liked. 

Down at the bottom of the home page you will see a feed that highlights the most recent guides and reviews. If you hit the View All button it will take you to the guides and reviews category. 

Finally the familiar community stats can be found at the very bottom of the page. 

New private messaging interface

We also have a brand new private message system which will display your message conversations in a threaded view so no more going back and forth between your inbox and outbox. Please note: Only messages exchanged after the upgrade goes live will be in the threaded view. 

Solution highlight 

The next new feature to talk about is floated solutions. When a solution is picked on a thread it will be highlighted at the top of the discussion for easy viewing. The solution will still be in it's proper position down the chain of messages. 

The new version has an updated text editor box for topics, replies and private messages. 

Please have a good look around the new community and let us know any feedback, questions or issues in the comments below! 

Issue log and updates: 

Text font and formatting - Fixed. To correct this please clear the cache on your bowser 

Signature cut off - Fixed. The hight of the signature box has been increased. 

Continuity problem on long topics - Fixed. This was an admin setting that has now been turned off 

Guide and review boards formatting issues - Fixed. We now have a tiled view for guides and reviews. 

Topics on the board level not sorting by most recent post -Fixed. The topics will now sort at the board level by most recent reply. 

Image gallery missing from profile page - Fixed. You can now find your image gallery on your profile page and the public image gallery of other members on their profile page. 

Increase emoji size - Fixed. The size of the emoji's in posts and messaging has now been increased. 

Add friends from member profile -Fixed. Add and remove friend has been added to profile pages. 

Missing options in text editor on mobile view (video link, quote and emoji’s) - Fixed. Quotes and emoji's have been added to the mobile view text editor. Adding videos is not currently supported however this will be added in a future platform upgrade. 

Adding unanswered topics to homepage dropdown - Fixed. A widget for unread posts has been added to the home page. 

Guide links not working - Fixed. Guide links now take you directly to the guide page. 

Adding post count and views to replies - Fixed. Post count and views have now been added.

Errors in footer formatting - Fixed. We have now corrected all of the errors.

Topic first post is displayed on all pages of replies - Fixed. Now the OP is only visible on the first page of the thread.

Spell checker in text editor  - In progress. We have 2 different options for the spell checker. Inline, realtime or with the old style click to check for misspelled words. We'll decide this at a later date. 

Spell checker change from US English to UK English - Investigating

Your own posts showing in the unread message page - Investigating 

Clicking an unread message takes you to different unread message then highlighted - Investigating

Using male/female emoji’s adds extra emoji’s - Investigating

Quoting options - Closed. Unfortunately there is only one way of quoting on the current platform design.

Guides and Reviews slow loading times - Closed. There was no issue found in the loading times of guides and reviews.

“View all” for posts and replies option on member profile - Closed. Unfortunately this option cannot be added to the member profile. 

Cant see if sent messages have been read - Closed. Unfortunately this feature cannot be added to the new messaging system. 

[pgn]

I too have experienced the phantom line today, most unnerving.

Like 👇👇👇

👆👆👆

[gmarkj]

I get that sometimes. 

Using the little triangle to enlarge the box (bottom right) causes it to disappear.

[Mi-Amigo]

---

@gmarkj wrote:

I get that sometimes. 

Using the little triangle to enlarge the box (bottom right) causes it to disappear.

---

Tried that @gmarkj but, in my case, using Chrome on laptop, using the little triangle to enlarge the box [bottom right] doesn`t make any difference and still get the annoying line of dots................................

but it`s just lower down the space to type.

[Anonymous]

The general reply to topic box at the bottom of the page seems to be out of action today.

I can still reply to a specific post (Hence this one)  

[Mi-Amigo]

@Anonymous 

very odd, the general reply to box is working for me - which I used for this reply.

[Cleoriff]

Both are working for me. (Bear in mind I'm on PC NOT mobile. )😂

[Anonymous]

@Mi-Amigo @Cleoriff , thanks for the info, yeah mine is okay too now. 

[Mi-Amigo]

Both reply boxes are working fine for me @Cleoriff @Anonymous and I`m on laptop using Chrome.

The dotted line issue persists........

[Anonymous]

@Mi-Amigo Yeah it's greyed out again for me too. That's what is was like earlier. 

Windows 10 - Edge

[Martin-O2]

@pgn I'll need to do some testing in relation to the video imbedding on mobile. As I mentioned it's not available on the mobile version of the community but if you're switching to desktop view on mobile and it's intermittently there I don't know exactly why that's happening. Leave it with me and I'll find out what the proper behaviour should be. For now if you want to imbed a video using a PC is the best way to go. 

I'm also experiencing the dotted line in replies and PM's so I'll raise a support ticket for that today so we can get that fixed. 

@Anonymous We've tried to replicate the reply button issue you've mentioned but have been unable to do so. What exactly is happening when you try to reply and if you can get a screenshot of it that would be very helpful!