cancel
Showing results for 
Search instead for 
Did you mean: 

Uswitch Telecoms Awards 2023

Chris_K
Former Staff
  • 1851 Posts
  • 404 Topics
  • 161 Solutions
Registered:

Hey everyone,

 

This week we were up for some trophies from the Uswitch Telecoms Awards 2023 and we're delighted to say... WE WON, not just twice with O2, but a third time if you include Virgin Media's award (which we are, since we're now one big Virgin Media O2 family). So, here's what we've won:

 

O2: Best for Roaming

Uswitch-Telecomes-Awards-2023-Logos-Mobiles-MASTER-OUTLINES_Uswitch-Telecoms-Awards-Logo-2023-Roaming-Colour-on-White.png

 

 

 

 

O2: Most Popular Provider (Mobile)

Uswitch-Telecomes-Awards-2023-Logos-Mobiles-MASTER-OUTLINES_Uswitch-Telecoms-Awards-Logo-2023-Popular-Network-Colour-on-White.png

 

 

 

 

Virgin Media: Most Popular Broadband Provider

Logo-_Uswitch-Telecoms-Awards-Logo-2023-Popular-Colour-on-White.png

 

 

 

 

 

The Uswitch Telecoms Awards are awarded off the back of a Consumer Survey and a set of Judges choices. The consumer research was conducted by Opinium on behalf of Uswitch and Sampled 22,832 UK adults who are responsible for either their home broadband (20,028) or mobile (21,670) between 20th December 2022 - 5th January 2023.

 

124de3d1b5e12f1d8fcec1685e634361.gif

 

 

 


iPhone 15 Megathread //  Don't fall for scams  //  How to get Volt benefits
Contact us on Social MediaFacebook // Twitter // Instagram
Message 1 of 16
3,738 Views
15 REPLIES 15

Cleoriff
Level 94: Supreme
  • 123369 Posts
  • 826 Topics
  • 7476 Solutions
Registered:

@Chris_K 

Very well done. However there should have been an award for best, most helpful community.

Due to the work done on here from the knowledgeable members, we must be saving VMO2 an absolute ton of money. Maybe that deserves an award as well?

Veritas Numquam Perit

Girl in a jacket
Message 2 of 16
2,719 Views

madasaf1sh
Level 76: Forum Legend
  • 10287 Posts
  • 56 Topics
  • 3024 Solutions
Registered:

Totally Agree... @Cleoriff 

 

Wonder how much we save in CS staff...

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 3 of 16
2,717 Views

Cleoriff
  • 123369 Posts
  • 826 Topics
  • 7476 Solutions
Registered:

A lot more than we are given credit for I suspect @madasaf1sh ....

Veritas Numquam Perit

Girl in a jacket
Message 4 of 16
2,711 Views

Enlli
Level 66: Unequalled
  • 6793 Posts
  • 50 Topics
  • 1521 Solutions
Registered:

However, there is a huge gap between 'Most Popular' and best performing

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 5 of 16
2,705 Views

Cleoriff
Level 94: Supreme
  • 123369 Posts
  • 826 Topics
  • 7476 Solutions
Registered:

I doubt there is an award for 'Best Performing' @Enlli 🙄

Veritas Numquam Perit

Girl in a jacket
Message 6 of 16
2,702 Views

jonsie
Level 94: Supreme
  • 93253 Posts
  • 609 Topics
  • 6984 Solutions
Registered:

Despite it's 'popularity' I would put VMO2 3rd or 4th in best performing network

And despite being most popular I wonder how they fare in customer churn numbers....

Message 7 of 16
2,681 Views

Bambino
Level 84: Resplendent
  • 23216 Posts
  • 1029 Topics
  • 3693 Solutions
Registered:

 

Bambino_0-1678545112678.png

There’s no fixed data allowance with O2 Travel, so to manage traffic (including audio and video streaming) we limit the service to 500kbps.

 

Seriously?

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 8 of 16
2,673 Views

pgn
Level 75: Digital Don
  • 36476 Posts
  • 235 Topics
  • 1621 Solutions
Registered:

@Bambino wrote:

 

Bambino_0-1678545112678.png

There’s no fixed data allowance with O2 Travel, so to manage traffic (including audio and video streaming) we limit the service to 500kbps.

 

Seriously?


Missed out the words "...for roaming in their designated 'Europe' zone" 🙄

Not snappy enough then though... and what about "Support for Wearables"?

And "Most intrusive opinion poll", that damned pop-up has been interrupting my Forum browsing a number of times in the last hour! 😤

Screenshot_20230130-224116.png

Message 9 of 16
2,635 Views

Cleoriff
Level 94: Supreme
  • 123369 Posts
  • 826 Topics
  • 7476 Solutions
Registered:

@pgn 

Re 'Support for Wearables', I expect you are talking about the long running saga of the Apple Watch?

You know the one....with it's Errors No 1-100? 😂

Also the one which isn't an issue with EE or Three?

No fix, no feedback....just constant referral to the IT back office?

THAT Wearable Support? 🙄

Veritas Numquam Perit

Girl in a jacket
Message 10 of 16
2,630 Views