Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Welcome & News

Reply
Level 43: Bright Spark
Posts: 2,622
Registered: ‎04-04-2012

Re: Use your UK bundles in Europe!

o2 still have no 4G roaming agreements with any EU network including Telefonica owned networks, and from what i can garner none forthcoming.
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts
Anonymous
Posts: 0

Re: Use your UK bundles in Europe!

Are any changes being planned to the other O2 Travel 'deals'? 

 

For example my current plan is 'Free EU Roaming' (just waives the £1.99 fee, which now of course is redundant anyway), but the standard £3.99 / £4.99 O2 Travel elsewhere.

 

EE are now offering a 4EEMax plan with includes some of the destinations that O2 Travel cover for for £4.99 as a freebie for the more expensive tarrifs (in a similar way the 'Free EU Roaming' was offering when I re-newed last year).

Posts: 101,812
Topics: 770
Registered: ‎14-01-2013

Re: Use your UK bundles in Europe!

It all sounds pretty good to me...Smiley Wink

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Community Manager
Posts: 7,648
Registered: ‎18-02-2016

Re: Use your UK bundles in Europe!

Thanks for all the feedback and questions so far guys it's very helpful to hear what you think about the changes. I'll post answers to peoples queries as soon as I can. 

 

 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? Smiley Happy
signature

Posts: 2,080
Topics: 48
Kudos: 593
Registered: ‎04-05-2008

Re: Use your UK bundles in Europe!

[ Edited ]

@Cleoriff@madasaf1sh@topmekSo I've read through the terms and it's not as good as you think.  O2 are only doing the very min for it to work. And I mean the very basic

 

so for example.  If you are on PAYG and have a o2 big bundle with 20gb data. Then you can only use 10Gb of this in Europe.

 

Speeds also abroad are also limited which states in their terms as well.  No 4G mentioned and in the KFI it states if you use 50mb or more per day we will slow you down and certain things will also not work correctly.

 

Mobile broadband tariffs are not allowed at all abroad and it's still restricted for UK only.. so you will still not be allowed to use your data over seas.

 

you can not use your sim in a modem or anything else that it wasn't intended for. So simply it's for mobile use and only mobile use.

 

also pay as you go do not get Guernsey, Isle of Man, Jersey, Monaco or Switzerland and will still need to pay £1.99 per 100mb.

 

there a lot of terms and it's no where near as straight forward as Vodafone, EE or BT Mobile one.

 

their is a fair useage on everything and I'm afraid Tethering is not allowed.

 

Quote 

You must not establish, install or use a gateway device or SIM box without our prior written consent (including devices tethered via cable, Bluetooth or wifi, to a computer or the internet, when used for making large volumes of calls or sending large volumes of texts). We can withhold our consent for this activity at our absolute discretion.

 

 

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

Posts: 13,425
Topics: 83
Registered: ‎14-01-2014

Re: Use your UK bundles in Europe!

"Speeds also abroad are also limited which states in their terms as well. No 4G mentioned and in the KFI it states if you use 50mb or more per day we will slow you down and certain things will also not work correctly."

Pointless then,



Posts: 2,080
Topics: 48
Kudos: 593
Registered: ‎04-05-2008

Re: Use your UK bundles in Europe!

[ Edited ]

Yep. Like I said,  it's the very very basic to get round it.

 

they even said on a mobile news site some where that there Roaming would just be what's been asked by the eu and nothing more.

 

vodafone to me are clearly the best and they have said you can use your data any how you want and as much as you want, BT Mobile are the same but limiting to 15GB,  EE I've not checked.

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

Posts: 2,080
Topics: 48
Kudos: 593
Registered: ‎04-05-2008

Re: Use your UK bundles in Europe!

Oh and here's the last bit which made me laugh.  So another words we can do what ever we want, when ever we want and you can't do anything about it.  Lol

 

What happens if your usage falls outside this Fair Usage policy?

Calls and texts: If we reasonably suspect you're not behaving within this policy, we reserve the right to impose further charges or disconnect your SIM card or your tariff at any time, having attempted to contact you first.
Data use: When you use a lot of data, it slows things down for everyone. So to keep things fair, we keep an eye on how much data you, and all our customers, are using. We can use appropriate traffic shaping or throttling measures to protect our network from types of data usage which we think might impact on levels of service for other customers. This may happen at specific times of day and/or in specific locations. We may impose network protection controls which may reduce your speed, remove access to your tariff allowances or Bolt Ons, impose further charges to your account, and/or disconnect your SIM card at any time. Information about traffic shaping and throttling can be found in our KFI (Key Facts Indicator) here. If we reasonably suspect you're not behaving within this policy, we reserve the right to impose further charges or disconnect your SIM card or your tariff at any time, having attempted to contact you first

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

Posts: 2,080
Topics: 48
Kudos: 593
Registered: ‎04-05-2008

Re: Use your UK bundles in Europe!

[ Edited ]

BBC have also jumped on o2 roaming

 

quote "it did not go much beyond what the operator would have to do under the new EU rules, said Kester Mann, a telecoms analyst at CCS Insight."

 

So there you go, even the industry has also picked up on how it's just doing the basic and not like some of the other networks and done much more.

 

what is going on at o2. This could have been a massive selling point, to which it's nothing exciting now

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

Posts: 13,425
Topics: 83
Registered: ‎14-01-2014

Re: Use your UK bundles in Europe!

Which other networks impose a throttle to unusable speeds at 50mb?
Genuinely curious