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Try out the new #Product mentions on the community!

Toby
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Hi guys,

We've added a new feature here on the community and I'd love to get your thoughts on it, as well as how it functions.

 

Its called Product mentions and allows you to 'mention' products (in our case, mobile phones, smartwatches and tablets available on O2) with a hashtag at the front. (e.g. Sony Xperia Z5). When you type a '#', you should see an drop-down menu of devices that match to what you are writing.

 

It then creates a link to our pages across the wider O2 website, so that if say, a member reads a great review you have created, they can easily get to the device's page on the O2 site.

 

Below is an example from a similar community:

productmention shot.png

While we are just testing this out for devices for now, we are also looking at using it for other products and services  

 

So, have a play around with it and let me know your thoughts! Eager to hear from you all slight_smile

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
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• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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jonsie
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Toby
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It is now @jonsie, can you not use the function?

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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jonsie
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Toby
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Hmmm, ok I'll look into that! Can you see the one in my post?

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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Toby
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Samsung Galaxy S5

 

Samsung Galaxy Note 4

 

Samsung Galaxy S5

 

This is how Samsung device mentions would look :). Is the box of options not appearing for you @jonsie?

EDIT: Please clear your browser cache to see if this helps.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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Cleoriff
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I am not sure where I should be looking for it?? (Definitely missing something) Confused

 

Veritas Numquam Perit

Girl in a jacket
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MI5
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nothing for me either 😒

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
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# Samsung Note 4

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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