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Try out the new #Product mentions on the community!

Toby
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Hi guys,

We've added a new feature here on the community and I'd love to get your thoughts on it, as well as how it functions.

 

Its called Product mentions and allows you to 'mention' products (in our case, mobile phones, smartwatches and tablets available on O2) with a hashtag at the front. (e.g. Sony Xperia Z5). When you type a '#', you should see an drop-down menu of devices that match to what you are writing.

 

It then creates a link to our pages across the wider O2 website, so that if say, a member reads a great review you have created, they can easily get to the device's page on the O2 site.

 

Below is an example from a similar community:

productmention shot.png

While we are just testing this out for devices for now, we are also looking at using it for other products and services  

 

So, have a play around with it and let me know your thoughts! Eager to hear from you all slight_smile

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
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• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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Anonymous
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Samsung Galaxy A5

 

working for me on safari now

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jonsie
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adamtemp64
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iPhone 6s working on my iPhone 6s lol 

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
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My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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jonsie
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Nice one @adamtemp64

so that's just Windows phones we need confirmation for now

Microsoft Lumia 950

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MI5
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@jonsie wrote:

Nice one @adamtemp64

so that's just Windows phones we need confirmation for now

Microsoft Lumia 950


Not working on wp8.1.

Need to check 10 phones.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Toby
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Thanks guys, very helpful to hear from all of you and the tests on each device.

We're talking to Lithium and I'll update them with your observations.

 

Big help ladies and gents. Thanks slight_smile

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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Giuliano
O2 Social Media Team
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testing this new functionality: iPhone 6s plus - working for me

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Cleoriff
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Seems to be just Windows phones that aren't able to use it.....(Unless this has been fixed now?)

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MI5
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#Nokia Lumia

No, not fixed on 8.1

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
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@MI5 wrote:

#Nokia Lumia

No, not fixed on 8.1


Something for them to work on then.....

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