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Try out the new #Product mentions on the community!

Toby
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Hi guys,

We've added a new feature here on the community and I'd love to get your thoughts on it, as well as how it functions.

 

Its called Product mentions and allows you to 'mention' products (in our case, mobile phones, smartwatches and tablets available on O2) with a hashtag at the front. (e.g. Sony Xperia Z5). When you type a '#', you should see an drop-down menu of devices that match to what you are writing.

 

It then creates a link to our pages across the wider O2 website, so that if say, a member reads a great review you have created, they can easily get to the device's page on the O2 site.

 

Below is an example from a similar community:

productmention shot.png

While we are just testing this out for devices for now, we are also looking at using it for other products and services  

 

So, have a play around with it and let me know your thoughts! Eager to hear from you all slight_smile

Fancy writing a great device review or O2 forum guide? Send me a message!

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Cleoriff
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Is this where we should be looking.... In the Option box? If so this is what I am seeing

mentions.JPG

Edited to add I was completely wrong here so disregard this post please Smiley Embarassed

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Toby
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Samsung Galaxy S5 

It works for me on Chrome guys. Which browsers have you tried please?

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Cleoriff
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Firefox and Chrome...

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jonsie
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Toby
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HI @Cleoriff, please look at the diagram in my OP.

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jonsie
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Cleoriff
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@Toby wrote:

HI @Cleoriff, please look at the diagram in my OP.


Been trying very hard @Toby. Any chance you can make it bigger? Sorry Smiley Embarassed

Edit...you have thanks....

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MI5
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I'm mobile on Windows 8.1 full view.
I'll try on laptop later.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Toby
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You're quite right Cleo, my apologies slight_smile
Fancy writing a great device review or O2 forum guide? Send me a message!

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• Want to know who we are? Come and say hi to us.
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Cleoriff
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Ok now I know what to look for ...it isn't working on my laptop using FF or Chrome...or mobile

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