24-12-2015 12:00 - edited 24-12-2015 13:03
24-12-2015 12:00 - edited 24-12-2015 13:03
Hi guys,
We've added a new feature here on the community and I'd love to get your thoughts on it, as well as how it functions.
Its called Product mentions and allows you to 'mention' products (in our case, mobile phones, smartwatches and tablets available on O2) with a hashtag at the front. (e.g. Sony Xperia Z5). When you type a '#', you should see an drop-down menu of devices that match to what you are writing.
It then creates a link to our pages across the wider O2 website, so that if say, a member reads a great review you have created, they can easily get to the device's page on the O2 site.
Below is an example from a similar community:
While we are just testing this out for devices for now, we are also looking at using it for other products and services
So, have a play around with it and let me know your thoughts! Eager to hear from you all
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on 24-12-2015 12:08
on 24-12-2015 12:25
on 24-12-2015 12:25
It is now @jonsie, can you not use the function?
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on 24-12-2015 12:31
on 24-12-2015 12:31
No all I get is the #Samsung
Maybe I'm missing something here?
on 24-12-2015 12:38
on 24-12-2015 12:38
Hmmm, ok I'll look into that! Can you see the one in my post?
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24-12-2015 12:39 - edited 24-12-2015 12:40
24-12-2015 12:39 - edited 24-12-2015 12:40
Samsung Galaxy S5
Samsung Galaxy Note 4
Samsung Galaxy S5
This is how Samsung device mentions would look :). Is the box of options not appearing for you @jonsie?
EDIT: Please clear your browser cache to see if this helps.
Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.
on 24-12-2015 12:46
on 24-12-2015 12:46
I am not sure where I should be looking for it?? (Definitely missing something)
Veritas Numquam Perit
on 24-12-2015 12:50
on 24-12-2015 12:50
nothing for me either 😒
on 24-12-2015 12:51
on 24-12-2015 12:51
# Samsung Note 4
on 24-12-2015 12:54
on 24-12-2015 12:54