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Posts: 75,705
Topics: 561
Registered: ‎04-01-2009

Re: TU Go is closing 30th November


@Anonymous wrote:
For all if you needing an alternative, and are able to change providers, 3 have a similar app. It's called 3 InTouch and allows calls and texts via wifi. My wife has been using it at home for a while and it seems to be as reliable as Tugo is/was.

3s cheapest sim only deal is £5/month

Thank you for that ☺️

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Posts: 79,658
Topics: 708
Registered: ‎14-01-2013

Re: TU Go is closing 30th November


@Anonymous wrote:
For all if you needing an alternative, and are able to change providers, 3 have a similar app. It's called 3 InTouch and allows calls and texts via wifi. My wife has been using it at home for a while and it seems to be as reliable as Tugo is/was.

3s cheapest sim only deal is £5/month

Good to hear @Anonymous. Have you any idea if this app can be used abroad?

*The Game Is On*

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Posts: 10,083
Topics: 106
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Registered: ‎11-04-2012

Re: TU Go is closing 30th November

I suppose WhatsApp, Skype, Google (Duo?) and other offerings fill the void left by TuGo. Good riddance, I say. 

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Posts: 95,109
Topics: 543
Registered: ‎04-04-2012

Re: TU Go is closing 30th November

Actually, no.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 75,705
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Registered: ‎04-01-2009

Re: TU Go is closing 30th November

Those apps have their limitations. One shoe does not fit all but TU actually doesnt have any limitations for what I use it for. Definitely not good riddance! 

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Anonymous
Posts: 0

Re: TU Go is closing 30th November

This should not have happened & what will customers who use the app for texting do now?

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Anonymous
Posts: 0

Re: TU Go is closing 30th November

I've had a look and there is no way I can forward myself all the messages. I've been using the tu go app over 3 years and have changed phone a couple of times but using app still able to retrieve messages. Really disappointed in o2's decision to close the app, surely they could keep it for the people that benefit from the text function. Many a time I don't receive an sms but it comes through in the app. Really going to miss this app.
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Level 1: Joiner
Posts: 2
Registered: ‎22-11-2015

TuGo Closing - How to save messages

What is the simplest way to save TuGo messages before the TuGo service closes?

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Posts: 95,109
Topics: 543
Registered: ‎04-04-2012

Re: TuGo Closing - How to save messages

The only way, as said above, is to forward them back to yourself so they are stored in your phones sms app.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
Posts: 0

Re: TU Go is closing 30th November

Like many others here I find it impossible to believe that O2 haven't thought about this.... WiFi calling without text is not a replacement for TuGo... I have three SIM only contracts as no signal whatsoever at home. At least wait for WiFi calling to support text.... I am waiting for an O2 Manager to call me back to discuss my complaint.

Its looking like either moving to EE with WiFi calling and Text or 3 with their TuGo type app.

TuGo on Tablets and my PC, what a differentiator  between providers...

Has Michael O'Leary moved from Ryanair? -

 

On a note for all you people in contract, many years ago BT removed their fusion service which we used because of no signal. I was in contract and they agreed to waive the contract as they had removed the service I relied on and my phone was made useless at home. Not sure what legal situation is.

 

Good luck!