on 17-10-2017 09:49
Hey all,
We see some of you have already spotted this but we wanted to confirm that the TU Go app & service will be ending on 30th November. We’ll be notifying all customers that have the TU Go app about this from today, Tuesday 17th October, through to Friday 20th October.
While TU Go is ending, we’re continuing to offer alternative calling options for our customers. More information can be found here. As VoWifi (Voice over Wifi, part of our Wifi and 4G calling capabilities) continues to develop, we’re working with our vendors to expand the selection of handsets that we offer with Wifi and 4G calling capabilities. A full list of currently supported devices can be found here, where we will also add future devices when they’re available.
If the device you’re currently using doesn’t support Wifi and 4G calling, you can check the My O2 app or get in touch with our customer service team (202 from an O2 Pay Monthly mobile, 8002 from O2 Business mobile) to see what upgrade options are available to you.
We recommend that all TU Go users make copies of any stored messages or images that they have saved on the TU Go app, as the app won’t be accessible from 1 December.
A thank you
We know that some of our O2 Community members helped test the TU Go app during beta trials and provided varied and fantastic feedback which helped our team shape the app, add new features and fix any bugs. We hope you’ve enjoyed using TU Go, and again want to thank anyone from the O2 Community that helped us.
More information on the closure of TU Go can be found here: https://www.o2.co.uk/apps/tu-go
on 23-04-2018 08:21
on 23-04-2018 08:21
Yes there is
Found - App called Mighty Text
on 23-04-2018 08:30
on 23-04-2018 08:30
@Nick2599 wrote:Yes there is
Found - App called Mighty Text
@Anonymous a lot by some of our members. However this O2 Ask allows calls and texts over WiFi @Nick2599
https://www.o2.co.uk/help/apps/o2-ask
Veritas Numquam Perit
on 23-04-2018 10:42
on 23-04-2018 10:53
on 23-04-2018 10:53
on 23-04-2018 10:57
on 23-04-2018 10:57
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 23-04-2018 10:58
on 23-04-2018 10:58
It also combines elements of My O2 as well as texting and calling over wifi. The biggest difference is that it can't be used overseas. As for Mightytext I've been using it for around five years now and can't fault it for what I need.
on 02-05-2018 14:10
Just tried O2 Ask but it wont let me use it as I have two phones on one account... Doh!
on 02-05-2018 14:33
on 02-05-2018 14:33
on 02-05-2018 15:51
on 02-05-2018 15:51
O2 really need to make this app available to ALL multi account contract customers. Can you get any update for this @Martin-O2 or @Chris_K?
on 04-05-2018 12:06
on 04-05-2018 12:06
Hey @jonsie, @MI5, @onelegdis there's no further info on if or when Ask will be available for customers with multiple phones on the same account however we'll update the Community when there's news!
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