Samsung S21, S21+ and S21 Ultra. Pre-order now on O2

[Chris_K]

Delivery delays: We have become aware of a UK-wide international shipping issue which may impact some pre-orders of the S21 Ultra 5G - 512GB (Black) model. If your particular order is impacted, you'll receive this by 5 Feb at the latest. More info.

• Pre-order the epic Samsung Galaxy S21 5G, S21+ 5G and S21 Ultra 5G online now on O2 at www.o2.co.uk
• Get up to £350 when you trade in your old phone with O2 recycle
• Plus six months free data and calls on tariffs 30GB and above, available from just £20.99* per month with a £30 upfront cost on the Samsung Galaxy S21 5G
• Customers can also claim a pre-order gift, including a pair of Galaxy Buds Live or Buds Pro and a SmartTag

The epic new Samsung Galaxy S21 5G, S21+ 5G and S21 Ultra 5G are now available to pre-order online on O2 custom plans, ahead of their launch on 29 January.

Available in six standout colours – Phantom Grey, Phantom Pink, Phantom Violet, Phantom White, Phantom Black and Phantom Silver – the latest Samsung Galaxy S21 Series come with a Dynamic AMOLED 2X display and adaptive refresh rate up to 120Hz, meaning scrolling through social feeds or high-speed gaming will feel ultra-smooth.

All three devices come with Samsung’s next generation cameras to help customers take their best shots yet, with the Samsung Galaxy S21 5G and S21+ 5G both featuring a 12MP wide, 64MP telephoto and 12MP ultra-wide lenses. The Samsung Galaxy S21 Ultra 5G’s quad camera boasts a 108MP wide lens to capture extraordinary detail, even at night.

The Samsung Galaxy S21 5G and S21+ 5G also has a 10MP front camera and increased facial recognition technology which automatically captures 14 creative versions of the images and videos being taken, helping users take the perfect shot first time. Whilst the Samsung Galaxy S21 Ultra 5G comes with a mighty 40MP front camera. All three handsets are able to capture video in incredibly crisp 8K, ensuring your content will be more stunning than ever, no matter the subject.

Customers can get their hands on the Samsung Galaxy S21 series with an impressive free six months of data and calls on tariffs 30GB and above, including:

• Samsung Galaxy S21 5G available from just £20.99 per month for the first six months, then £49.99*, for 30GB data with a £30 upfront cost.
• Samsung Galaxy S21+ 5G available from £25.99 per month for the first six months, then £54.99*, for 30GB data with a £30 upfront cost.
• Samsung Galaxy S21 Ultra 5G available from £32.99 per month for the first six months, then £61.99*, for 30GB data with a £30 upfront cost.

O2’s custom plans allows customers to get any device they have their heart set on at a more affordable rate, with the ability to choose how much they want to pay upfront, the length of their Device Plan, selecting anywhere between three and 36 months (in one-month increments), as well as having the option to flex their data allowance up or down every month to suit their needs from a family of tariffs.

Customers will also be eligible for a variety of O2 exclusives including 6 months of Disney+ for new and upgrading customers. Existing O2 customers can add Disney+ to their plan for £5.99 a month and receive £2 off their monthly airtime bill.

What’s more, customers that recycle their old phone can get up to £350 when they upgrade before the 31 March. With stores currently closed, customers can recycle online and receive an extra £150 on top of the value of their handset at www.o2.co.uk/recycle.

But it doesn’t stop there. Any customer who pre-orders the Samsung Galaxy S21 5G or S21+ 5G can claim a pair of Galaxy Buds Live and a SmartTag worth a combined £188.99. Whilst customers who pre-order the Samsung Galaxy Ultra 5G can claim a pair of Galaxy Buds Pro and a SmartTag, worth a total value of £248.99.

Full press release with footnotes here.

So who thinks they'll be looking to buy or upgrade to one of these brand new Samsung Galaxy S21 devices? They look stunning and have some seriously impressive tech inside them. I know I'm tempted!

[Emz89]

I am just worried about the free earbuds promotion. As per samsung terms and conditions claims are limited to 250 per company....

[Rbarkley82]

Agree... although, this is Samsung and O2 fault... not the consumers so Im guessing it will have to be honoured.

[Chris_K]

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@Emz89 wrote:
I am just worried about the free earbuds promotion. As per samsung terms and conditions claims are limited to 250 per company....

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Don't worry, this is something I already checked into and that 250 figure is in reference to companies as in Business customers. There's otherwise no total/limit for O2. So if we had 10,000 eligible consumer pre-orders and everyone follows the instructions to claim, and within the right period, then you'll get the gift you were entitled to

[Rbarkley82]

And @Chris_K I take it this delay will be taken into account by Samsung?

[JamieRidler]

The delay is one week, if it doesn't change during that time. I'm guessing the claim period is a bit longer than that.

[Chris_K]

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@Rbarkley82 wrote:
And @Chris_K I take it this delay will be taken into account by Samsung?

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No claims should be impacted by this.

The deadline to submit a claim, including proof of purchase and any other required information will be midnight on 27/02/2021. As 05/02/2021 is the latest we expect any impacted S21 Ultra devices to arrive by, there will be over 3 weeks where you'll be able to submit your claim.

[Emz89]

Thank you for clarifying Chris

[AcademicBarzo]

I've received the text yesterday saying my order had been delayed and would arrive by the 5th Feb, but this morning I've received an email that says my order is out of stock and gives no indication of when it will arrive. Please advise.

[Antonysj]

Hi there.

When you say a 'UK wide international shipping issue' vague ambiguity aside.. Do you mean that this issue is specific to O2? As it seems many other retailers have the 512gb version in stock for today.

Any further feedback would be greatly received. As I think we're all just looking for some clarification.

Thanks.

[Cleoriff]

@Chris_Kstated it affected all suppliers @Antonysj?