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Product Mentions - Have you started to use them?

Toby
Former Staff
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Hi guys,

 

Some of you may remember our recent discussion about the new 'Product Mentions' feature on the community. Well, the community team would love to see it being used more and more where you guys think it is relevant to do so.

 

For those who are not aware, you can 'mention' a product by using hashtag and then typing in the device name (e.g. Samsung Galaxy S6 or Sony SmartWatch 3) and this link will take any members interested in that device to the right page on the O2 site, helping them to navigate more easily slight_smile

 

Ideal places to use Product Mentions are:

- When you write a great device review

- If you want to recommend a device you think is great

- If a member needs to see tariffs or prices for a specific device

 

So, are you using the feature? Let us know what you think!

 

I'd really appreciate any feedback slight_smile

As some of you mentioned in our previous discussion, the feature does not work from Windows devices and we have confirmed this with our platform provider. They have however asked us for any feedback on this aspect, so if you have strong views on this, please make your voice heard! I will be seeking an update on this regularly from them too.

 

Below is a screenshot of what you'll see when using the 'Product Mentions' feature:

productmention shot.png

 

So, give it a go!

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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Curr946
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Sounds great, but as the norm, new features take time to him windows #lumia950... See, didn't work hahaha
Current Phone: Sony Xperia XZ Premium
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Toby
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@Curr946 wrote:
Sounds great, but as the norm, new features take time to him windows #lumia950... See, didn't work hahaha

Haha!

I admire you for trying anyway @Curr946 wink

As I say, I'll be passionately requesting for this to become a reality on Windows devices too.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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viridis
Level 56: Guvnor
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Microsoft Lumia 950

Pfft 

Amateur 

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Curr946
Level 26: Upbeat
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@viridis wrote:

Microsoft Lumia 950

Pfft 

Amateur 


DestroyLOL

Current Phone: Sony Xperia XZ Premium
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MI5
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Yeah, still not working on WP devices.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Toby
Former Staff
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@MI5 wrote:
Yeah, still not working on WP devices.

It has not been implemented by Lithium yet from Windows devices unfortunately @MI5, If you or others use Android devices at any time, the function will work then slight_smile

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

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