18-07-2012 14:46 - edited 18-07-2012 14:55
18-07-2012 14:46 - edited 18-07-2012 14:55
Hi Everyone,
To say sorry for last week’s network issue, everyone who was directly affected will get the equivalent of 3 days back on their September bill or via their top-up.
To thank *all* our customers for supporting us through an unprecedented and difficult period, we are also giving everyone on O2 a £10 O2 voucher to spend in store.
More details on our blog post: http://blog.o2.co.uk/
Once again, apologies for any inconvenience caused.
Thanks
Abs
on 06-10-2012 16:01
on 06-10-2012 16:01
No we aren't even fab customers!:smileysad:
on 06-10-2012 16:27
on 06-10-2012 17:17
on 06-10-2012 17:17
@Valerie wrote:
Well I am pay and go and I never got one
It doesn't follow that all 22 million customers will either!
on 18-10-2012 17:23 - last edited on 29-10-2012 17:59 by Anonymous
on 18-10-2012 17:23 - last edited on 29-10-2012 17:59 by Anonymous
Quote[Hi, I stay in MOD EDIT: Removed personal information. My wife and I cant get any more than one bar for a signal inside our house and outside . I have been with o2 for 15 years or more and I am seriously thinking of dropping o2 as my service provider as there service here is getting worse and I don't see the point of paying £70 PM for little or no service. Does any one else have this problem?]
O2 said last night that they had fixed the mast in my area, but when i checked for a signal on my phone I still only had one bar. I came home tonight after work and went to make a phone call from my mobile and surprise surprise, I could only make emergency calls. How about O2 sending me a free signal booster as I have been a loyal customer for 15+ years on both pay as you go and contract.