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Anonymous
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O2 World Chat New app release

[ Edited ]

Hi guys,

 

We’re updating O2 World Chat with a new app release and whilst this is primarily a bug fix update, O2 is also introducing a couple of new features:

 

  1. We’re adding in a Member get Member system into the settings part of the app.  This feature gives users the ability to share the app with their contacts via Facebook, Twitter, SMS or email and encourages them to download the app.
  2. A new welcome journey for first time users which explains how customers can use the app.

 

What does this mean for our customers?

  1. Customers can spread the word about the app and give their friends and family a direct link to make this as easy as possible.
  2. First time users have a clear set of user instructions up front.

 

What do I need to do?

Please familiarise yourself with the changes so you can help other users who have any queries.

 

If other customers are unsure how to share the app with their friends, this feature can be found in the settings link within the ‘More’ tab on the app.

 

If they want to know how to use the app, let them know about the welcome journey which they’ll see the first time they register for the app.  Alternatively, they can also watch this tour again in the ‘Get Tour’ link within the ‘More’ tab.

 

 

If you have any further questions, please don’t hesitate to let us know. 

 

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Posts: 80,568
Topics: 573
Registered: ‎04-01-2009

Re: O2 World Chat New app release

I got the update yesterday . This is an app I use everyday and is one of the better apps for me. Far better than the International tariff. I've already recommended it both to family and on various threads here on the community.

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Posts: 104,558
Topics: 552
Registered: ‎04-04-2012

Re: O2 World Chat New app release

Thanks Marina.
Probably worth adding the app link http://www.o2.co.uk/apps/world-chat
The T&C's http://www.o2.co.uk/termsandconditions/other-products-and-services/world-chat
and additional help http://www.o2.co.uk/help/products-and-services/worldchat
along with a previous forum thread https://community.o2.co.uk/t5/Apps/Let-s-talk-about-O2-World-Chat/td-p/867321
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
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Re: O2 World Chat New app release

Thanks @MI5 Smiley Happy
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Posts: 104,558
Topics: 552
Registered: ‎04-04-2012

Re: O2 World Chat New app release


@Anonymous wrote:
Thanks @MI5 Smiley Happy

No probs.

Can you add this thread to the Index thread ?

It will be a useful resource in the future.

http://community.o2.co.uk/t5/Other-Products-Services/Index-of-Community-Guides/m-p/638349#U638349

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,568
Topics: 573
Registered: ‎04-01-2009

Re: O2 World Chat New app release

Unfortunately this app is one of the least publicised and advertised. It just works perfectly for cheap international calls.

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Posts: 104,558
Topics: 552
Registered: ‎04-04-2012

Re: O2 World Chat New app release

Good to know jonsie.
Worth remembering - I've not tried it myself yet.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 90,051
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Registered: ‎14-01-2013

Re: O2 World Chat New app release

Good to hear. I will check for updates...

*The Game Is On*

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Posts: 2,174
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Registered: ‎06-11-2014

Re: O2 World Chat New app release

Another app sadly missing from windows Smiley Sad
Current Phone: Sony Xperia XZ Premium
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Posts: 80,568
Topics: 573
Registered: ‎04-01-2009

Re: O2 World Chat New app release

Not sure why because it works through a proxy number via the phones native dialler?