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Anonymous
Posts: 0

Re: O2 Network Issues - 6th December 2018

Did you manage to get in touch with your father? @moonlisa16

Level 21: Regular
Posts: 686
Registered: ‎04-04-2012

Re: O2 Network Issues - 6th December 2018

@jonsie.

Too true, that's what business disruption insurance is for, and why most businesses should have it...
--


Samsung Note 10+ 5G|,, OnePlus 7 Pro (work phone), , Note 8, Nokia 8110 (New), iPad Pro


Im just an IT Geek, into all things Messaging and Collaboration, and Mobile and Hardware :-)

My desk is a cross between Microsoft and PC World

I DONT WORK FOR O2 but am a G33K
Level 1: Joiner
Posts: 3
Registered: ‎05-06-2018

Re: O2 Network Issues - 6th December 2018

[ Edited ]

Okay I am getting exceedingly [Removed]! This has gone on now for nearly 12 hours, any top of the class mobile service provider in the 21st century should be able to fix an issue within 3-4 hours of it occurring.  O2 is obviously not a top of the class mobile service provider.  O2 you have 2 hours to get the service back up and running otherwise I am going to start looking at other mobile service providers.

Level 7: Part Timer
Posts: 385
Registered: ‎21-04-2013

Re: O2 Network Issues - 6th December 2018

My Dad (and i assume all Sky customers) got a text this morning saying because of o2 their network was having issues too. So if Sky can text customers, o2 can and should have
Level 4: Observant
Posts: 47
Registered: ‎06-05-2016

Re: O2 Network Issues - 6th December 2018

@TallTrees imo it should be left there to shame the poster
Anonymous
Posts: 0

Re: O2 Network Issues - 6th December 2018


@Tony5 wrote:

Okay I am getting exceedingly p*ssed off! This has gone on now for nearly 12 hours, any top of the class mobile service provider in the 21st century should be able to fix an issue within 3-4 hours of it occurring.  O2 is obviously not a top of the class mobile service provider.  O2 you have 2 hours to get the service back up and running otherwise I am going to start looking at other mobile service providers.


Off you pop then petal.. It'll give you something to fill the time until the network comes back. Just don't cancel your direct debit. 

Level 21: Regular
Posts: 686
Registered: ‎04-04-2012

Re: O2 Network Issues - 6th December 2018

@Tony5

Remember to pay off your contract and give 30 days notice to leave, remember to not cancel any direct debits as o2's debt collectors will be in touch..

Also they dont have to give you any update, as there are no SLA's or KPI's or do you have over 500 devices with o2..

I would also read your T&C's
--


Samsung Note 10+ 5G|,, OnePlus 7 Pro (work phone), , Note 8, Nokia 8110 (New), iPad Pro


Im just an IT Geek, into all things Messaging and Collaboration, and Mobile and Hardware :-)

My desk is a cross between Microsoft and PC World

I DONT WORK FOR O2 but am a G33K
Level 4: Observant
Posts: 162
Registered: ‎04-08-2016

Re: O2 Network Issues - 6th December 2018

@madasaf1sh
how do you know no compensation?
Level 1: Joiner
Posts: 7
Registered: ‎04-03-2017

Re: O2 Network Issues - 6th December 2018

Curmudgeon, please excuse me while I pick myself up off the floor – that reply was so funny I collapsed in a heap and forgot all about this silly little O2 thing. Comedy cures all.
Level 3: Thinker
Posts: 14
Registered: ‎06-12-2018

Re: O2 Network Issues - 6th December 2018

Hi..

 

No, im going straight to his after i have finished work... to see how he is. he as heart failure and copd. and needs oxygen... i havnt bin able to get in touch with my sister or brother.... 

 

Thank you for asking. not a good day at work tbh my mind on my dad tbh... 

 

like everyone really we take our phones for granted however, its the age we live in today... im from the old days where everyone had land lines and public telephones were around and easy to use... lol 

 

everyone today as being very stressed from business to ill children..... 

i hope everyone is ok...