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Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018

Re: O2 Network Issues - 6th December 2018

I've not had data, texts or calls all day. Please stop pretending it's just data!
Posts: 70,382
Topics: 674
Registered: ‎14-01-2013

Re: O2 Network Issues - 6th December 2018

@Bikerbear

It's not just data, it's calls and texts as well. Hopefully should be fixed by tomorrow....

*The Game Is On*


Level 1: Joiner
Posts: 1
Registered: ‎10-05-2014

Re: O2 Network Issues - 6th December 2018

Funny that I reported no data this morning before work via o2 app. Received a reply this evening when I connected to WiFi, response reads
'we can find no problems'
Are you sure? Considering I use my data whilst at work this has left me in a complete mess today, to also have the joy of paying for this lack of service again is a joke. Does anyone have any Information of what o2 are doing about the situation?
Level 4: Observant
Posts: 45
Registered: ‎06-05-2016

Re: O2 Network Issues - 6th December 2018

@mamillion with respect you couldn't be more wrong, @Cleoriff warm funny welcoming and helpful
Posts: 13,114
Topics: 77
Registered: ‎14-01-2014

Re: O2 Network Issues - 6th December 2018

Ombudsman isnt gonna do a thing about this.
Comes under "beyond our control" and is detailed In your contract.
What you might find tho, is that O2 will most likely already be preparing some kind of offering, as by not having service for a whole day, they actually owe you a debt. A small debt, but a debt still the same.
I'm fairly certain more info will be coming..


P.s TOMORROW MORNING.


Level 1: Joiner
Posts: 15
Registered: ‎23-05-2018

02Re: O2 Network Issues - 6th December 2018

I have a mobile broadband dongle, so no phone on 02. Noticed it playing up at 4ish this morning so went to bed. Currently operating on 0.01mb broadband speed. Is there anyway 02 can provide a list of websites from 20 years ago that are still operating in their original state so i can trawl the web as i'm bored. I've dug out my old dial-up modem to try and improve the speed and will try and download netscape navigator later on tonight if the speed improves. Is it possible this is due to the Millenium bug and should i book a holiday for christmas 2000 with the planes being controlled by computers?

Posts: 13,114
Topics: 77
Registered: ‎14-01-2014

Re: O2 Network Issues - 6th December 2018

0.01mb is literally just the dongle looking for signal.

And be warned, windows vista onwards doesnt like dial up modems, there are loads of compatability issues noted online, I'd give you some links but, ya'know... no point really.


Level 1: Joiner
Posts: 15
Registered: ‎23-05-2018

Re: O2 Network Issues - 6th December 2018

well i did a speed check - took 20 minutes! yeah i was taking the *bleep* more than complaining.  to be fair i was worried it would be fixed by the time the message posted. For those who don't remember dial-up this is what it was like kids cool

Posts: 13,114
Topics: 77
Registered: ‎14-01-2014

Re: O2 Network Issues - 6th December 2018

Well, to be fair... It wouldve probably took longer.
Dialup was one thing I DO NOT miss about the early days


Posts: 68,831
Topics: 545
Registered: ‎04-01-2009

Re: O2 Network Issues - 6th December 2018


@Betablue wrote:
@mamillion with respect you couldn't be more wrong, @Cleoriff warm funny welcoming and helpful

And that's even on a bad day!