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Re: O2 Network Issues - 6th December 2018
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on 06-12-2018 16:05
I'll send you a postcard. LOL!
Re: O2 Network Issues - 6th December 2018
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on 06-12-2018 16:07
I don't understand people on this forum with affiliations to a faceless, heartless multinational congolomorate.
They have failed at the one thing they are supposed to do today - that is provide an adequate mobile phone service. That is LITERALLY the main thing a mobile phone provider needs to do. They haven't. For like 11 hours. It is farcical.
A situation made even worse by the smug fanboys/fangirls posting messages deriding those of us who dare to be unhappy. It is truly unfathomable.
Re: O2 Network Issues - 6th December 2018
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on 06-12-2018 16:08
Press release from Ericsson about the problem:
Re: O2 Network Issues - 6th December 2018
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on 06-12-2018 16:08
It is more than likely that NONE of the complainers will say thank you for posting that information @sheepdog
so I will
THANK YOU VERY MUCH FOR TAKING YOUR TIME TO KEEP US INFORMED
Re: O2 Network Issues - 6th December 2018
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on 06-12-2018 16:08
@b4u2 wrote:
Please can we get compensation for the loss of service and inconvenience caused?
Call and depending who you speak to you may get a goodwill gesture. Or use live chat who will just say no.
Why are some people just wanting to jump on the compensation wagon as soon as they see someone else demanding it?
Re: O2 Network Issues - 6th December 2018
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on 06-12-2018 16:08
Re: O2 Network Issues - 6th December 2018
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on 06-12-2018 16:09
Where is your backup plan and process for having no mobile service? Landline???
I also have a Planet Computers Gemini
I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World
--
We are all customers and dont have access to any o2 accounts
Re: O2 Network Issues - 6th December 2018
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on 06-12-2018 16:11
Because if you are late to pay an O2 bill, you will immediately receive a warning !!! Blah blah blah .. And when calls and SMS do not work all day, for O2 this is normal !! No respect !!! : (((
Re: O2 Network Issues - 6th December 2018
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on 06-12-2018 16:11
@madasaf1sh wrote:
As as already been said, i doubt you will as there is no guarantee of service, and NO mobile operator ever will to conusmers...
Where is your backup plan and process for having no mobile service? Landline???
^^^just that....
Re: O2 Network Issues - 6th December 2018
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on 06-12-2018 16:12
Your Status Check page is almost impossible to get a response from, hardly surprising at the moment, but when you do actually get it to acknowledge your postcode all it does is repeat the same outage message you have had on the website since this morning. So what's the damn point!!!!!