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Re: O2 Network Issues - 6th December 2018
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on 06-12-2018 15:58
Enterprises with SLA's and KPI's
IOT customers who have SLA's and KPI's
Consumers like me and you will get zero, null, nothing, nada, sfa, nowt...
Samsung Note 10+ 5G|,, OnePlus 7 Pro (work phone), , Note 8, Nokia 8110 (New), iPad Pro
Im just an IT Geek, into all things Messaging and Collaboration, and Mobile and Hardware :-)
My desk is a cross between Microsoft and PC World
I DONT WORK FOR O2 but am a G33K
Re: O2 Network Issues - 6th December 2018
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on 06-12-2018 15:59
When are o2 going to give us an update on a resolution and stop treating their customers with absolute contempt?

Re: O2 Network Issues - 6th December 2018
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on 06-12-2018 15:59
Raise your hands, how many of you whiners were here before today, praising for the great service you've received..
Shame shame know your username!
Re: O2 Network Issues - 6th December 2018
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on 06-12-2018 16:01
I think the updates have been fine, and dont need to much more than they are...
Samsung Note 10+ 5G|,, OnePlus 7 Pro (work phone), , Note 8, Nokia 8110 (New), iPad Pro
Im just an IT Geek, into all things Messaging and Collaboration, and Mobile and Hardware :-)
My desk is a cross between Microsoft and PC World
I DONT WORK FOR O2 but am a G33K
Re: O2 Network Issues - 6th December 2018
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on 06-12-2018 16:01
Re: O2 Network Issues - 6th December 2018
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on 06-12-2018 16:01
O2 - simply not good enough. I currently have no calls, text or data. I am unable to contact either the hospital nor my terminally ill mother who is over 60 miles away. Why is there no anticipated timeframe detailed for the resoration of service? Where is your contingency planning and backup facility? I take it we shall all see a significant reduction on our next bills!
Re: O2 Network Issues - 6th December 2018
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06-12-2018 16:01 - edited 06-12-2018 16:02
Their service has never been great, but it is usually satisfactory, doesn't really warrant logging in to tell them "good work on doing exactly what I pay (way too much) for"
lol
Re: O2 Network Issues - 6th December 2018
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on 06-12-2018 16:02
@Kelseydawnc93 wrote:It's very easy to pass the blame to a third party I've noticed. Still nothing for calls and texts so evidtially it is more than just data. o2 you need to step up and stop feeding customers false information. You are only going to anger the majority. As for personal reasons I needed my mobile today I will not divulge into but realistically you have a lot to do to encourage customers going forward. It seems far to frequent in my opinion and not just a little 'Outage' it's always lengthy periods of time.
The current status page is saying this at 1555:
Re: O2 Network Issues - 6th December 2018
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on 06-12-2018 16:02
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Henstridge Rural South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services
Re: O2 Network Issues - 6th December 2018
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on 06-12-2018 16:03