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Posts: 66,835
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Registered: ‎04-01-2009

Re: O2 Network Issues - 6th December 2018

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Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018

Re: O2 Network Issues - 6th December 2018

I have had no data service or calls all day. The service checker service page does not load and the agents are constantly busy. Can I assume that with an all day outage our bills will automatically be reduced for the service failures for over 8 hours and counting without the additional inconvenience of having to phone and request it?

Posts: 13,037
Topics: 75
Registered: ‎14-01-2014

Re: O2 Network Issues - 6th December 2018

Yup, it's fully down now.


the above Gold badge is not official and as such does not represent O2 community's officially sanctioned winners badges. They are blue, I made this gold myself, because I wanted to, after 4 years of writing the best reviews seen on these here forums, I decided to take that status, and adopt it into my own coloured badge.
To clarify. I changed the colour and added the years, O2 community admin, did not. Please don't be confused.
Level 1: Joiner
Posts: 4
Registered: ‎06-12-2018

Re: O2 Network Issues - 6th December 2018

Service is really bad :rage  Says only data but I have no service so no calls or texts messages. Not very good for people travelling alone  what if something happens ????????

Posts: 66,835
Topics: 544
Registered: ‎04-01-2009

Re: O2 Network Issues - 6th December 2018

The things we take for granted these days.....

Level 1: Joiner
Posts: 1
Registered: ‎30-01-2015

Re: O2 Network Issues - 6th December 2018

This is the second time in the past couple of months that the O2 system has gone down leaving customers in the lurch. I assume that O2 will be compensating everyone with a refund for the days lost service?  Or do we need to start a class action?

Level 1: Joiner
Posts: 1
Registered: ‎06-12-2018

Re: O2 Network Issues - 6th December 2018

O2 what is going on? no network at all!!!  this causes  lot of distress as some people relate on network and data for work . What is the latest update ? When is this going to be fixed?

 

Posts: 86,122
Topics: 526
Registered: ‎04-04-2012

Re: O2 Network Issues - 6th December 2018

Go for it, but check the T&C's first before you waste your time.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Posts: 66,835
Topics: 544
Registered: ‎04-01-2009

Re: O2 Network Issues - 6th December 2018


@Bex2102 wrote:

Service is really bad :rage  Says only data but I have no service so no calls or texts messages. Not very good for people travelling alone  what if something happens ????????


You're online now......

Level 1: Joiner
Posts: 4
Registered: ‎06-12-2018

Re: O2 Network Issues - 6th December 2018

yeah only because im on wifi at home just making a point about people who rely on it etc etc