04-10-2018 18:44 - edited 04-10-2018 19:10
04-10-2018 18:44 - edited 04-10-2018 19:10
Good evening all.
As some of you will have seen or potentially experienced yourselves, some customers may have experienced issues using their mobile earlier today.
This was fixed within 40 minutes, but some customers may experience intermittent issues reconnecting to the network. We’re investigating what happened and we're truly sorry for any inconvenience caused.
PS. If you're continuing to experience issues, please do a full reboot of your phone (not a reset, just a reboot of your phone)
on 04-10-2018 20:20
on 04-10-2018 20:20
on 04-10-2018 20:51
on 04-10-2018 20:51
Ok. At 20.45pm I was back on, same time for my husband. So a lot longer than 40 minutes.
Veritas Numquam Perit
on 04-10-2018 20:52
on 04-10-2018 20:52
Wow that is a long time @Cleoriff
Def more than 40 mins.
wonder if they had a routing issue or something.
on 04-10-2018 21:02
on 04-10-2018 21:30
on 04-10-2018 21:30
Back up on full throttle after a 3 course meal
on 04-10-2018 22:15
on 04-10-2018 22:15
on 05-10-2018 10:04
on 05-10-2018 10:04
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 06-10-2018 07:26
on 06-10-2018 07:26
I never noticed anything mind you i didn't make any calls or send any texts lol
on 07-10-2018 00:40
on 07-10-2018 00:40