O2 Network Issues - 4th October 2018

[Chris_K]

Good evening all.

As some of you will have seen or potentially experienced yourselves, some customers may have experienced issues using their mobile earlier today.

This was fixed within 40 minutes, but some customers may experience intermittent issues reconnecting to the network. We’re investigating what happened and we're truly sorry for any inconvenience caused.

PS. If you're continuing to experience issues, please do a full reboot of your phone (not a reset, just a reboot of your phone)

[Bambino]

Don't hold your breath waiting for an explanation, or even if one is given, thinking that it's truthful, as they wouldn't want to own up to a mistake that might lead to them having to give customers compensation.

[Cleoriff]

Ok. At 20.45pm I was back on, same time for my husband. So a lot longer than 40 minutes.

[darrengf]

Wow that is a long time @Cleoriff

Def more than 40 mins.

wonder if they had a routing issue or something. 

[Anonymous]

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@jonsie wrote:

Shame this wasn't posted by @Chris_K when the outage began and O2 were well aware of it.....

#justsayin'

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Ditto.. our Bambi turned into a crazed Lupa!

not good!

[jonsie]

Back up on full throttle after a 3 course meal

[Cleoriff]

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@jonsie wrote:

Back up on full throttle after a 3 course meal

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@jonsie wrote:

Back up on full throttle after a 3 course meal

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[gmarkj]

I can't say that I noticed anything, and until coming on here I had no idea there were any issues.
I was making and receiving calls between 2 and 5pm yesterday, so either it missed me or I was only out of service for a short while...

[ste064]

I never noticed anything mind you i didn't make any calls or send any texts lol

[jonsie]

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@ste064 wrote:

I never noticed anything mind you i didn't make any calls or send any texts lol

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mm.....that could explain it