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O2 Community email notifications: now with a new look!

RafaC
Former Staff
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Hi everyone,

We're implementing some changes to how the email notifications you receive from the community look!

So far, you've been probably getting something along these lines:


Screenshot 2022-07-19 at 11.07.25.png

 

Now they're going to look more like this:


Screenshot 2022-07-19 at 11.06.03.png

Please let us know if you're already receiving this brand new email layout, we're starting the changes with the email you get when you're mentioned on the community and will gradually implement it to every other template.


If you feel like it, please do share with me via DM a screenshot of how it's looking on your device (you can cut out your personal details - as I did on the above images).

Hope you all like it 🤓!

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pgn
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Spotted that yesterday as I made my way back to the north-west on the train - but the sunset views over the north coast up until it got dark at about 22:00 distracted me a little ...

Will see how the WHD results look in the new layout presently, I imagine! 👍

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Cleoriff
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I noticed it with a few emails on my PC @RafaC 

Problem was, I had the turquoise background but no words. It flashed up 'Hi @Cleoriff ...then the font disappeared. 

I'm going to say this now, I have no idea why the Forum developers insist on changing stupid things when the Unread Post issue is still waiting to be fixed?

Veritas Numquam Perit

Girl in a jacket
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RafaC
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Hey @pgn, those views must be jaw-dropping indeed! Have you received any new emails notifying you've been mentioned on the community?

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RafaC
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@Cleoriff sorry to hear that you weren't able to read the email. I will drop you a PM to get more info around it. 

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gmarkj
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I've had a couple come through like that. 

Has anyone though to do any checks on visibility? The white text on the blue background is not the easiest to read...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
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@RafaC 

I have to go out until 12.30am. I'll follow up later.

Veritas Numquam Perit

Girl in a jacket
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RafaC
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Thanks for letting us know that you've received a few emails with the new layout @gmarkj and we appreciate your feedback.

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adec
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like @gmarkj ..not too keen on the white text.. On mine .. the 'Hi adec.... blah blah .. blah...' is in darker text.. then whit in the main body... I actually prefer the darker text.. leave white for the O2 logo... and don't detract from that logo ... mail example ..see link .. 

Crown Communication - an O2 Select Partner
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RafaC
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Thanks a lot @Cleoriff, appreciate it. 

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