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Posts: 27,019
Topics: 247
Registered: ‎29-07-2008

Re: News about O2’s Home Broadband and Home Phone Service


@sparkymarcopolo wrote:

What's that meant to mean?


Wait out your contract and leave if you want to.

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Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Posts: 27,019
Topics: 247
Registered: ‎29-07-2008

Re: News about O2’s Home Broadband and Home Phone Service


@Anonymous wrote:

I agree. Please tell us asap what penalties we might incur if we opt not to be 'migrated' to Sky. An apology on the part of O2 would be useful too since I will be spending my valuable time trying to decide what my best future option is. 


You would have to pay off any outstanding balance in the normal way.

 

I don't know why you should get an apology though, for what?

 

It might help to wait until more info is there to give you a better idea of what to do.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Former Staff
Posts: 11,575
Registered: ‎13-08-2012

Re: News about O2’s Home Broadband and Home Phone Service

Hi joypip,

 

Your contract will not change, so any of the conditions on your contract will still apply. When I receive more details I shall let you know.

 

Keep posted on the FAQ page (link below) for more information, as well as on this thread.

 

http://www.o2.co.uk/broadband/broadbandchanges

 

Thanks, Toby

 

 

 

 

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Anonymous
Posts: 0

Re: News about O2’s Home Broadband and Home Phone Service

We should have been given that information now not have to wait for it.

 

Former Staff
Posts: 11,575
Registered: ‎13-08-2012

Re: News about O2’s Home Broadband and Home Phone Service

Hi joypip.

I can understand how you're feeling about this news and I shall be updating you as soon as I can with more information.

Thanks, Toby
Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
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Anonymous
Posts: 0

Re: News about O2’s Home Broadband and Home Phone Service

It is very clear why O2 should be apologising to us and if you cannot understand I will not waste time explaining.

Anonymous
Posts: 0

Re: News about O2’s Home Broadband and Home Phone Service

That answer was not useful.

Posts: 27,019
Topics: 247
Registered: ‎29-07-2008

Re: News about O2’s Home Broadband and Home Phone Service


@Anonymous wrote:

We should have been given that information now not have to wait for it.

 


You will be given all the information when it's available:

 

"We expect the deal to be finalised soon, subject to Regulatory Approval and certain other conditions. We will then be moving your home broadband and (if you have O2 home phone) your landline to Sky, but this won't happen until later this year.

You'll get plenty of notice when it is time for your service to be switched over."

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Posts: 27,019
Topics: 247
Registered: ‎29-07-2008

Re: News about O2’s Home Broadband and Home Phone Service


@Anonymous wrote:

It is very clear why O2 should be apologising to us and if you cannot understand I will not waste time explaining.


They have made a decision to sell part of their business, they don't need your approval to do that,

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Anonymous
Posts: 0

Re: News about O2’s Home Broadband and Home Phone Service

Whatever