cancel
Showing results for 
Search instead for 
Did you mean: 

News about O2’s Home Broadband and Home Phone Service

Anonymous
Not applicable

Hi everyone,

We have reached agreement with Sky for them to acquire our consumer Home Broadband and Home Phone business.

 

For more information on what this means, read more here: http://o2lin.kr/Z1CRJT


If you’d like to read our press release, it’s here: http://o2lin.kr/Z1zF10

O2 Social Media Team

Message 1 of 379
31,392 Views
378 REPLIES 378

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

Watch those that hate sky to be leaving in thier droves.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 379
18,360 Views

Anonymous
Not applicable

12 months free line rental from retentions last I heard - I guess most of them will stay wink

Message 3 of 379
18,311 Views

Bambino
Level 84: Resplendent
  • 22907 Posts
  • 1022 Topics
  • 3658 Solutions
Registered:

I've been on Sky broadband and phone for many years. The service is generally pretty good. I did have a problem a couple of years ago when they switched me over to their own lines in the exchange, but it was eventually sorted out and I got loads of freebies for the inconvenience they had caused.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 379
18,283 Views

Anonymous
Not applicable

I have a discount on my monthly broadband bill because i have an 02 mobile linked to it which i regularly top up.

 

Does this move mean i will lose my discount?

Message 5 of 379
18,181 Views

Anonymous
Not applicable

Oh  no! Not again. I went through all this when Tiscali was taken over by TalkTalk. What happened? A jump in price & a capped service (previously unlimited). This is why I joined o2 in the first place.

I am on a BT landline, does this mean I will have to change to a Sky landline? Do we lose the £5 o2 mobile discount? More importantly my o2 email space is being reduced to 20 meg from 1024 meg! As my o2 email account is my main account for all my contacts & businesses I deal with, this means I have got to go all through the procedure of changing my email address with everybody. Not an easy job by far! IF IT AIN'T BROKE, DON'T FIX IT! All this because of stupid 4G, what's so special about that anyway? 

Message 6 of 379
18,105 Views

Toby
  • 11577 Posts
  • 520 Topics
  • 213 Solutions
Registered:

Hi Leviathan,

 

Once the proposed deal completes, there will be no material change to a customer’s broadband service and no fundamental contract change.

 

Cheers

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Message 7 of 379
18,070 Views

MI5
Level 94: Supreme
  • 143182 Posts
  • 632 Topics
  • 27459 Solutions
Registered:

@Anonymous wrote:

As my o2 email account is my main account for all my contacts & businesses I deal with, this means I have got to go all through the procedure of changing my email address with everybody. 


@Your email address should carry over, I'm still using an old @ntlworld.com email that was taken over by Virgin years ago.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 8 of 379
18,040 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

on the linked page in the op the email will revert to a basic 20mb free o2 webmail when the swap happens a few questions are answered there http://www.o2.co.uk/broadband/broadbandchanges

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 9 of 379
18,024 Views

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

@buseng12

 

Why not setup a gmail account and use that to collect the o2 mail until all your contacts have the new email address etc

 

You should be able to get it all transfered over before the downgrade of mail box size.

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 10 of 379
18,007 Views